V-ZUG AG
Zug
13 hours ago
Customer Data Clerk
- 25 February 2026
- 100%
- Permanent position
- Zug
Job summary
Join V-ZUG in Zug with flexible remote options; a great opportunity! Enjoy a collaborative work environment with excellent benefits.
Tasks
- Manage and update customer data to ensure high data quality.
- Support credit checks during the sales process with inquiries.
- Assist in operations by coordinating solutions for daily issues.
Skills
- Bring a completed commercial education or equivalent qualification.
- Proficient in IT applications like MS Office, SAP, and CRM.
- Strong communication skills in German for effective interactions.
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About the job
You work 80-100% in Zug or partially remote
This position offers you
- You are responsible for recording, maintaining, and continuously updating our customer data such as mutations of existing data, opening new customer master records, and ensuring data quality in our system
- By applying for and processing credit reports, you support a sound creditworthiness check in the sales process
- You answer telephone inquiries from our customers as well as from internal departments, the field service, and other stakeholders; you also process and distribute internal mail
- In case of daily operational issues, you take on the initial clarification and coordination and thus actively contribute to finding solutions – in collaboration with specialist departments and interfaces
- As part of system adjustments and further developments, you test new release updates and ensure that functions are implemented as desired and designed to be user-friendly
- You are co-responsible for maintaining and updating our business portal for our customers; you support users with technical or content-related questions with a clear focus on high service quality
You bring the following for the position
- You have completed commercial training or an equivalent qualification
- Your expertise in customer administration combined with your sales skills and your open personality make you the perfect person for this role
- You handle IT applications such as MS Office, SAP, and CRM confidently and efficiently and already have several years of practical experience with them
- Thanks to your quick comprehension and your service-oriented and clear communication, you succeed in conveying suitable solutions understandably and appropriately for various challenges
- You communicate confidently in German to exchange yourself confidently in everyday professional life
Not convinced yet? V-ZUG offers you more than just a job
What are you waiting for?
Jennifer Stöver, Talent Acquisition Partner, will gladly explain the details.
Direct dial +41 58 767 62 98
We cannot consider dossiers from recruitment agencies for this vacancy. Should unsolicited dossiers still be submitted, we do not pay any placement fees.
All clear? Then apply now!
V-ZUG SMD: Sales Excellence CH
The inside sales department is part of the central cog in the "machine" V-ZUG. This means it is the central interface between our customers, sales and field service, as well as various internal departments. With us, customer concerns are handled efficiently, administrative processes are managed, and sales are actively supported. With our high quality standards and a strong service mindset, we all contribute significantly to customer satisfaction and smooth sales operations.
