Employee: Coordination
Hiltl AG
Zurich
Key information
- Publication date:15 October 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Zurich
Job summary
Join our coordination team at Hiltl AG, a vibrant restaurant family. Enjoy a supportive work environment with great benefits!
Tasks
- Manage phone and email inquiries for our Hiltl restaurants.
- Coordinate reservations, events, and catering requests efficiently.
- Plan and organize catering and seminar events with care.
Skills
- Completed vocational training in gastronomy or business.
- Strong German and English communication skills required.
- Experience with reservation systems is a plus.
Is this helpful?
Are you an organizational talent with a great attention to detail? For our coordination team, we are looking for a service-oriented personality who likes to hold the reins – or sometimes a tray – and lives our philosophy: to thoughtfully delight the guest.
Your tasks
- You are our first point of contact: You manage the telephone switchboard and handle emails for our Hiltl restaurants
- You coordinate all incoming requests – whether table reservations, seminars, events, catering, or online shop
- Events & Catering: You plan, organize, and prepare catering, seminars, and events
- You maintain our reservation system Aleno
- You create offers and order confirmations and ensure that customers are well informed and supported
- You take on administrative tasks such as coordinating the lost and found office, managing rewards, and office supply orders
- Hands-on during special moments: You also pitch in at catering and events when needed
Your backpack (or suitcase, depending on your travel luggage)
- A completed vocational training in gastronomy/hospitality or in the commercial field
- First experience in gastronomy (administrative or operational) is a plus
- You master business correspondence and spelling cleanly and effortlessly
- Experience with reservation systems would be great – otherwise, you will learn it with us
- Very good German and English skills, both spoken and written
- Flexibility in working hours: early and late shifts as well as weekend assignments suit you
What awaits you with us
- 50% staff discount anytime and anywhere with the Hiltl app
- All you can eat & drink from the legendary Hiltl buffet – because good food is part of us
- Family-like corporate culture – humorous, warm, and multicultural
- Grow with us – internal training & real advancement opportunities
- Appreciation you can feel – from birthday gifts to anniversary bonuses: loyalty pays off
- We celebrate together – team events, get-togethers, and a big employee party
No long motivation letter needed – tell us in the "Message" field why you want to work for Hiltl AG.
The HRM team looks forward to hearing from you!
