Unia Arbeitslosenkasse
Zürich oder
11 hours ago
Customer Advisor: Telephone 40%
- 31 January 2026
- 40%
- Permanent position
- Zürich oder
Job summary
Join our customer service team in Zurich for a 6-month contract. Enjoy a supportive work environment with opportunities for growth.
Tasks
- Be the first point of contact for customer inquiries via phone.
- Assist insured individuals with their concerns during scheduled hours.
- Demonstrate empathy and excellent communication skills with clients.
Skills
- Experience in customer service and strong PC skills required.
- Flexible availability according to the work schedule.
- Positive attitude and enjoyment in handling calls.
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About the job
For our customer service located at Strassburgstrasse in Zurich, we are looking immediately for a limited period of the next 6 months for several
Customer Advisor: Telephone 40%
In this position, you are the first contact person for the various telephone customer inquiries of our insured persons. You will support the insured with their concerns by phone for a few hours between 8 am - 12 pm and 1:30 pm - 5 pm.
Your profile:
- Empathetic, cheerful personality with a strong customer orientation
- Confident appearance and enjoyment of telephone work
- Proficient PC skills
- Flexible deployment according to the schedule
- Good communication skills and high social competence
We offer you an open and results-oriented working atmosphere and an attractive workplace in the middle of Zurich or, by arrangement, in the home office.
Will you soon actively support us in our customer service? We look forward to getting to know you personally.
Unia Central Secretariat, HR Department, Strassburgstrasse 11, 8021 Zurich
