Customer Advisor in the Outbound Center (f/m) 80-100%

About the job

Schwarz und Wyss - our favorite colors since 1899. Simple. Elegant. Straightforward. As an employer, however, we are refreshingly colorful, diverse, and varied. And sometimes quite different than you might think. Like here in the job advertisement. Because who actually says that women are simply included in male texts? Since we want even more female power at BKB, we simply turn the tables and write in the female form. Men? Of course, they are still welcome. Would you like to learn more about who we are and how we tick? Gladly.

Your new job

• Arrange appointments with existing customers
• Implement various campaigns
• Expand and maintain customer relationships via telephone
• Keep a cool head when handling complaints

What we benefit from

• Experience in telephone customer contact, ideally in outbound calling
• Confident German and additional fluent language skills in French (at least C1 required)
• Enjoyment in selling
• The ability to inspire customers

How you benefit

• Besides a bank with a lot of tradition, find more exciting ways to help shape the group at our young, cheeky subsidiary Bank Cler
• A calm, wonderfully uncomplicated team spirit
• Work flexibly in shifts between Monday and Friday, 8 a.m. to 6 p.m., and by arrangement from home office
• Expect a comprehensive employment package from us? You are right, here are the details and many other benefits

Any questions?

Gladly! For professional matters, Luljeta Abduli, Head of Outbound Center, looks forward to your call at 061 286 28 81. For all other questions about BKB, Nadja Hirzler is happy to assist you.

P.S. Because we are looking for a banking professional and not a copywriter, you can skip the motivation letter. Instead, we look forward to you answering a few short questions in the application tool. Thank you!