Customer Support Employee (m/f/d) 80-100%
Dübendorf, ZH
Key information
- Publication date:03 September 2025
- Workload:80 – 100%
- Place of work:Dübendorf, ZH
Job summary
Vaudoise is a leading Swiss insurer offering a supportive work environment. Join us for growth and attractive benefits!
Tasks
- Support and assist our insurance brokers with their needs.
- Manage insurance applications and create offers in non-life sectors.
- Handle client correspondence and participate in various projects.
Skills
- Completed education in the insurance sector; industry certification preferred.
- Fluent German; French and English are a plus.
- Customer-oriented with strong communication skills.
Is this helpful?
Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.
To complement our team in the Broker & Partner German-speaking Switzerland department based in Dübendorf (near Stettbach S-Bahn station) and to provide our customers with high-quality services, we are looking for a customer support employee in the corporate sector without BVG.
The following diverse tasks await you:
- Support and assistance for our demanding insurance brokers
- Support for our broker advisors mainly in the corporate sector
- Preparation of offers and processing of insurance applications in the non-life sectors and individual life
- Portfolio management, renewals, and handling of restructurings
- Premium accounting and handling of the resulting correspondence
- Serving brokers and customers by phone
- Participation in projects
- Support of customer support in the technical area in all non-life sectors
This is what sets you apart:
- Completed training in the insurance industry and VBV, federal specialist certificate is an advantage
- Confident German language skills, both spoken and written
- French and English are an advantage
- Independent working and flexibility
- Sales- and customer-oriented
If you also have good manners, are a team player, are interested in a varied activity, and can keep an overview even in difficult situations due to your structured way of working, then you are the right person for us!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organization and various employee discounts
- Support in development and further training
- The well-being of employees as the first priority
We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates and diplomas).
