Kanton Zürich
Zürich
11 hours ago
Commercial Clerk in the Services and Support Team 100%
- 27 February 2026
- 100%
- Zürich
Job summary
Join the dynamic Kantonales Steueramt team in Zürich! Opportunity to support taxes for the community and develop your skills.
Tasks
- Handle customer inquiries regarding Quellensteuerveranlagung.
- Manage interkantonale Umbuchungen and Grenzgänger Quellensteuern.
- Provide support for employers using the eQuest application.
Skills
- Commercial training with tax law knowledge and experience required.
- Strong IT affinity and ability to think networked.
- Fluent in German and good English skills, additional languages a plus.
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About the job
Commercial clerk in the Services and Support Team 100%Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.
For our dynamic and versatile team in the withholding tax department, we are looking for reinforcement as of 01.04.2026.
Our "Services and Support" team has a very broad area of responsibility. We are responsible for receiving and processing telephone and written customer inquiries regarding withholding tax assessment and manage the mail inbox for the entire withholding tax department. Through our work, we ensure the correct process flow and carry out essential preliminary and follow-up work for the withholding tax assessment. In addition, we support employers in carrying out the billing procedure and offer them assistance in using the necessary online application "eQuest." We also perform inter-cantonal transfers, certify cross-border commuter withholding taxes, and issue withholding tax certificates.
Your tasks:
As a clerk in our team, you are mainly responsible for the complex specialist area "cross-border commuters" and additionally take on other tasks, know its processes comprehensively, and complete the assignments independently and responsibly. Furthermore, you are responsible for receiving and processing telephone and written inquiries regarding withholding tax assessment. With your service-oriented way of working, you ensure that all inquiries are handled promptly and satisfactorily.
Your profile:
You have a commercial basic education and bring knowledge and professional experience in tax law. You are IT-savvy, and networked thinking is one of your strengths. Furthermore, you have a confident command of German in spoken and written form as well as good English skills. Additional foreign languages (French/Italian) are an advantage. You like to complete your tasks accurately, efficiently, and independently. Decisiveness and resilience complete your profile.
Your new environment
After comprehensive training, an interesting and exciting task awaits you at the pulse of the economy with a high degree of independence and responsibility. The canton of Zurich is a solid, fair, and reliable employer. Of course, we offer attractive employment conditions such as flexible working hours (home office), a modern workplace near Zurich-Altstetten train station, lunch vouchers, etc. But you don't come to us because of the benefits, but because you want to contribute to the bigger picture: serving society.
Do you feel addressed?
Then we look forward to your online application. Please note that we only accept and process applications submitted via our online tool.
For information, Danijela Kovacevic (Team Leader Services and Support) is happy to assist you at Tel. No.: +41 43 259 38 62.
Your new environment: Working at the Tax Office
