<h2 style="max-width:90%">Head of Debt Collection Management </h2>

Head of Debt Collection Management

80 - 100% / Commercial / Permanent Position

Aris Personalberatung is a recruitment agency with a well-established network. For our client, a company in energy, water, and telecommunications based in Basel, we are looking by arrangement for a:

Head of Debt Collection Management 80 – 100% (m/f/d)

Your responsibilities:

• Take over the strategic, personnel, and professional management of the debt collection team.
• Handle complex debt collection cases in cooperation with customer service and legal department.
• Plan resources efficiently and align business interests with customer concerns.
• Drive ongoing optimization and efficiency of processes.
• Regularly prepare reports on operational and financial key figures.

Your qualifications:

• Your educational background includes commercial vocational training and business management further education.
• You already lead with passion or have gained leadership experience in a deputy role.
• Very good German skills at native level as well as fluent English.
• You are eager to take debt collection management to the next level with your experience in debt collection/reminder management.
• You remain confident in difficult conversations and conflicts – when the situation demands, you assert yourself.

Your workplace:

• Basel (home office possible)

Your start date:

• By arrangement