Pistor AG
Bubendorf
8 hours ago
Deputy Head of Reservations & Reception
- 14 February 2026
- 100%
- Permanent position
- Bubendorf
About the job
Discover. Relax. Enjoy.
Bad Bubendorf – in 1830, the foundation for the half-canton of Baselland was laid right here. And even today, our house is considered the center of the region. A place where tradition meets modernity and generations come together. A house where you can dine excellently, work focused, celebrate wonderfully, and restfully spend the night. Welcome!
Bad Bubendorf – in 1830, the foundation for the half-canton of Baselland was laid right here. And even today, our house is considered the center of the region. A place where tradition meets modernity and generations come together. A house where you can dine excellently, work focused, celebrate wonderfully, and restfully spend the night. Welcome!
Start: 01.03.2026 or by arrangement
Deputy Head of Reservations & Reception
A workplace in the Basel region. Bad Bubendorf with its 53 rooms, three different restaurants, spacious banquet & seminar rooms for 10 to 150 people, as well as civil weddings and catering events, is looking for an experienced, empathetic, and solution-oriented personality as Deputy Head of Reservations & Reception by arrangement. Provide top services in a team of around 6 employees including trainees, with mutual respect and trust.
This is what you provide
- Co-responsibility for the Reservations & Reception area, including training of trainees
- Responsible for smooth & efficient operation of daily business
- Active sales and consulting for wellness stays in the individual sector
- All activities related to room reservations
- Check-in / Check-out of hotel guests
- Care of our hotel guests during their stay
- Control of guest correspondence and arrival preparations
- Voucher management, accounts receivable management, daily closings
- Control of quality standards & promotion of quality awareness in the team
- Complaint handling
- Creating work schedules including vacation planning
This is what you fulfill
- Completed commercial training
- Further education in hospitality desirable
- Leadership experience in a similar position
- Proven revenue management experience is an advantage
- Completed trainer course is an advantage
- Very good MS Office skills, prior knowledge of PMS MEWS and event management software Event Temple is an advantage
- Willingness to work weekends and irregular hours
- Overview and humor even in hectic situations
- Very good German and English skills
- Organizational talent and cross-departmental teamwork skills
This is what we offer you
- Attractive fringe benefits in the areas of sports, culture, wellbeing & entertainment
- 20% consumption discount in all restaurants of the Balance family, including up to three accompanying persons
- 50% discount on overnight stays in a hotel of the Balance family, also for your family
- Lived family culture
- Top public transport connection (train & bus)
That is why you fit with us
Lived values are important to you and you want to contribute to our success with your personal commitment? Then we look forward to your online application.
For further information, please contact Yeliz Karabulut, Head of Event Organization & Reception, phone +41 61 935 55 55.
Lived values are important to you and you want to contribute to our success with your personal commitment? Then we look forward to your online application.
For further information, please contact Yeliz Karabulut, Head of Event Organization & Reception, phone +41 61 935 55 55.
