Zentrum für Soziales Hochdorf und Sursee
Sursee
Yesterday
Clerk Administration Social Counseling 80-100% Location Sursee
- 29 January 2026
- 80 – 100%
- Permanent position
- Sursee
Job summary
Join the Zentrum für Soziales, a leading Swiss association. Be part of a supportive team dedicated to social welfare.
Tasks
- Handle client administration and support for social services.
- Provide first contact service for inquiries and information.
- Assist in bookkeeping and financial processes for the department.
Skills
- Commercial training (EFZ) and experience in public administration required.
- Strong knowledge of social insurance systems essential.
- Excellent organizational skills and ability to work under pressure.
Is this helpful?
About the job
The Center for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are active with great commitment, low-threshold and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counseling, mother and father counseling, addiction counseling, and school social work.
Clerk Administration Social Counseling 80-100% Location Sursee
In the Social Counseling Administration in Sursee, we are looking for a:
Tasks
The Social Counseling department is a competence center in polyvalent social counseling. The tasks can be divided into three areas: voluntary social counseling, economic social assistance, and legal clarification assignments (KESB, municipalities, courts). The Social Counseling Administration manages the reception and performs administrative tasks for social counseling as well as mother and father counseling. This includes tasks related to client administration as well as tasks to relieve the specialist departments.
- Counter and telephone service as the first point of contact and information center (intake)
- Contact with external offices such as municipalities, health insurance companies, social insurances, etc.
- Administrative support for case-managing social service staff (interpreting service, appointment scheduling, list management, foundation and scholarship applications, e-reporter management, etc.)
- Tasks within client work according to agreements (e.g., income administration...)
- Tasks related to accounting, budgeting, and payment transactions
- Handling correspondence and general administrative tasks including filing, archiving, material management
- Collaboration and controlling tasks especially in the area of economic social assistance
- Statistical work according to specifications
Requirements
- Commercial training EFZ mandatory
- Several years of professional experience in public administration
- Good knowledge of social insurance systems
- IT user skills (MS Office and KLIB)
- Affinity for numbers
- Confident German language skills (spoken and written)
- Resilient personality with the ability to keep a cool head in a demanding work environment
- Organizational talent, flexibility, high commitment, and very good comprehension skills
- Willingness to continuously develop oneself
Offer
We are an innovative, committed team with a high sense of responsibility and broad professional experience. We foster openness and collegiality. Our workplaces are modernly equipped and located near the SBB train station. You will find contemporary employment conditions, opportunities for further education and training, as well as the assumption of additional tasks according to individual abilities.
If you have any questions, Christine Albisser, HRM specialist, phone: 041 914 34 29, will be happy to assist you. We look forward to receiving your application documents.
