Case Manager at the Palliative Care Service

Administration

Case Manager at the Palliative Care Service

Attached to the Department of Medicine, the Palliative and Supportive Care Service, located at the Nestlé Hospital, is looking for a hospital stay coordinator (CHOP)/case manager at a 50% rate starting December 1, 2025, or a date to be agreed upon.

Specifically responsible for developing a tracking and data entry table for medical billing, the sought CHOP coordinator / Case manager must be personable and have excellent Excel skills.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

Attached to the Department of Medicine, the Palliative and Supportive Care Service is responsible for all medical treatments, physical care, psychological, social, and spiritual support intended for patients suffering from a progressive incurable condition.

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CHOP codes represent medical or surgical acts performed during a hospital stay. These acts, combined with the patient's diagnoses, allow the stay to be classified into a DRG (Diagnosis Related Group). The DRG reflects the complexity and type of treatment and serves as the basis for hospital billing.

Mission

• You develop the tracking table and complete it rigorously
• You monitor CHOP indicators and report during dedicated sessions
• You train your colleagues as the reference for CHOP code tracking
• You provide administrative support related to this activity for colleagues.

Profile

• You hold a CFC diploma as a commercial employee or an equivalent qualification
• You have excellent command of common IT tools (especially Excel)
• You are autonomous, rigorous, precise, and reliable, and you demonstrate discretion
• You have several years of experience in a secretarial role for medical billing.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Valérie Schneiter, administrator, at 079 556 11 51.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.