F&B Service Intern (Montreux Jazz Café, Terrasse du Petit Palais, Funky Claude's Bar) (M/F/X) - 6 months

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide range of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

At Fairmont Le Montreux Palace, our guests discover unique flavors and enjoy exceptional service at every meal.

Equipped with good organizational and interpersonal skills, the F&B service intern provides exceptional service to the customers of the restaurants and bars.

Do you want to train with passionate professionals, contribute to the success of our establishment, and the satisfaction of our clients? Then apply!

Presentation of the points of sale:

The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace.

La Terrasse du Petit Palais is the summer restaurant of the Fairmont Le Montreux Palace with its Mediterranean cuisine and breathtaking views of Lake Geneva.

Funky Claude's Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the rhythm of the best live scene in town.

Summary of responsibilities:

Reporting to the Supervisor or Assistant Manager of their department, the essential responsibilities and functions of the position include, but are not limited to: 

• Consistently provide professional, friendly, and engaging service
• Be responsible for the proper execution of setups and preparation of their area
• Carefully perform the service tasks assigned
• Actively participate in all restaurant setups
• Serve customers according to their expectations and anticipate their needs and preferences
• Regularly replenish consoles with clean cutlery, clean glasses, and various condiments that are part of the setup
• Organize the order slips in the kitchen, follow up on allergens with the managers, change cutlery, and clear tables
• Know the menu and wine pairings, associated grape varieties
• Actively participate in cleaning tasks in their department
• Be flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Learn the technical and emotional standards of LQA and apply them
• Strive to perfect technical and theoretical knowledge to ensure perfect service for demanding clientele
• Participate in a performance review with their superior once during the internship
• Maintain excellent contact with colleagues
• Commit to the quality of their service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling, and remain calm at all times
• Respect ergonomic work standards, health & safety rules, hygiene, and sanitary regulations
• Be cooperative in limiting losses, whether related to sustainable development and/or good stock management of the department
• Respect the policies, procedures, and service standards of the department and company
• Any other tasks as assigned

Qualifications

• Internship as part of or in preparation for hotel training
• Fluency in French
• Excellent knowledge of English
• Knowledge of a third language is an asset
• Previous service experience
• Knowledge of Silverware software is an asset
• Ability to work in a team
• Flexibility and initiative
• Ability to handle multiple requests simultaneously and manage last-minute changes

Physical requirements of the position (include but are not limited to):

• Constant: standing and walking throughout the work period
• Frequent: lifting and carrying loads
• Occasional: kneeling, pushing, pulling, lifting
• Occasional: climbing up or down stairs and ramps

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must have a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.