Social Worker with Deputy Function for Department Management (100 %), Kollbrunn

Caritas Switzerland has been operating an asylum center in Kollbrunn since March 2024, commissioned by the cantonal social welfare office, with space for around 130 people (individuals and families). The social work/case management department is responsible for the case management of individuals in asylum care and public social assistance. To support case management, we are looking for a dedicated person. The position includes, if possible, the deputy function of the department management.

Case Management:

• Support and advice for residents of asylum accommodations in the canton of Zurich 
• Case and file management in the case processing system Tutoris
• Social counseling (integration, housing, family, finances, health, etc.) and triage of beneficiaries to the responsible authorities 
• Preparation of monthly social assistance budgets  
• Conveying rights and obligations in social assistance/asylum care
• Ensuring the principle of subsidiarity (social insurances, subsidies, etc.) 
• Support with various administrative tasks and collaboration with other services/institutions 
• Active participation in colloquiums and intervisions of the service

Deputy Function:

• Deputy of the department management for social work/case management
• Professional support for the coordinators of case management

• Degree in Social Work, Social Education (or comparable qualification)
• Further training in case management and/or integration topics is an advantage
• Knowledge of social assistance law
• Knowledge of integration offers in the canton of Zurich is an advantage
• Professional experience in social counseling
• Very good oral and written German skills as well as good oral skills in another national language and/or English and/or an asylum language
• IT skills, ideally with case management software Tutoris
• Sense of collaboration, negotiation skills, and teamwork
• Intercultural competencies and interest in the asylum and refugee sector
• Good stress management and efficient self-organization (working hours, tasks, priority management)
• Professional attitude between empathy and assertiveness