Receptionist | CSB

Your main tasks will be as follows:

• Welcome and guide users according to the current institutional directives;
• Ensure the administrative management of consultations within your scope;
• Apply the current quality directives and procedures;
• Take an active part in the activities of the Reception-Admissions Sector;
• Provide training for new collaborators, interns, apprentices in compliance with institutional procedures in collaboration with your hierarchy;
• Ensure good information transmission with team members to guarantee continuity of activities;
• Actively participate in administrative and inter-team meetings;
• At the request of your hierarchy, actively participate in working groups related to organizational developments and/or projects linked to infrastructure;
• Perform administrative tasks related to institutional management tools and according to site needs;
• Manage patient administration in accordance with procedures and directives defined by the institution;
• Carry out various secretarial tasks included in the sector's activity and necessary for its proper functioning;
• Manage incoming mail, ensure its proper distribution and possible follow-up;
• Guarantee the processing and follow-up of documentation related to sector activities;
• Filter and prioritize information (emails, faxes, phones, mail);
• Supply/order: manage orders for office supplies, institutional documents, and/or IT equipment;
• Participate in the improvement and/or adaptation of management tools and methods in collaboration with your hierarchy.

Your assets:

• Holder of a Federal Certificate of Capacity (CFC) as a commercial/office employee or equivalent training. Experience in a medical office and/or hospital environment would be a plus;
• Minimum 2 years experience in a similar position;
• Very good knowledge of the Office suite;
• Mastery of the French language, both spoken and written. Knowledge of English would be an asset;
• Ability to know and express your limits;
• Aptitude to relate to others and create a climate of trust;
• Ability to work in a team and interprofessionally;
• Sense of priorities and openness to change.

We offer:

• A dynamic, modern, and human environment; 
• A varied and enriching activity;
• Resources that allow you to successfully carry out your tasks and develop your skills.