Clerk Patient Administration

• You are the central contact point for all concerns and inquiries related to the inpatient area, including the forensic department.
• You independently handle all administrative tasks arising in the inpatient area, including forensics.
• You manage the invoicing process in the inpatient area and handle dunning and debt collection.
• You perform the complete and continuous administration of master data maintenance and ensure its quality.
• You manage cost approval management and certificates responsibly and efficiently.
• You are responsible for executing pocket money accounting and incidental costs.
• You take over the posting in the inpatient area and take care of the account assignment and processing of patient creditor invoices.
• You continuously and carefully record specific services.
• You handle the rejection management in the ERP system OPALE and IMS in close cooperation with the coding department.
• You always ensure a high level of data quality and customer orientation.
• You regularly update existing processes and documents in the area.
• You actively participate in cross-departmental projects.
• You take responsibility for the correct setup and optimization of the ERP system OPALE.

• You have completed a commercial basic training – ideally supplemented by further training in health insurance, healthcare, or hospital administration.
• You bring several years of professional experience in healthcare, preferably in hospital administration or health insurance.
• You have solid knowledge of tariff, service, and billing systems such as TARPSY.
• You have practical experience in invoicing and service billing in the inpatient area – ideally also in forensic care.
• You work confidently with MS Office, especially Excel, and have ideally already worked with the ERP system Opale.
• You have very good German skills in spoken and written form and can express yourself confidently.
• You are characterized by a high service orientation, team spirit, and initiative.
• You work in a structured manner, keep an overview even in hectic moments, and have an eye for detail.
• You like to take responsibility, think along, and actively contribute to the further development of processes and workflows.
• Please submit your application by October 1, 2025, at the latest via the application tool.

Apply Online

We are digital and committed to sustainability, so we look forward to receiving your online application via our homepage.

As soon as your application has been received online, you will receive a confirmation of receipt by email. We look forward to getting to know you through your dossier and will check whether your qualifications, skills, and personality fit the advertised position and Psychiatry St. Gallen. We will then get back to you.

In a personal interview, we get to know each other and you learn more about Psychiatry St. Gallen, the advertised position, and the challenges.

In the second round, we would like to get an even better picture of you and find out together if we are a good match. You will also have the opportunity to meet your future team.

You will receive a telephone offer from us if we decide in your favor after the second interview and ask if you are still convinced by us. If we agree, we will prepare your contract.

In the following days, we will send you the contract in duplicate by post. Along with the contract, you will receive relevant information about your employment.

Between accepting the position and the first day of work, you as a new employee can already access relevant internal information. This allows you to form a detailed picture of the company and prepare for the job.

On the first day, you will be onboarded in your new team and with other colleagues. You will set up your new workplace and get an overview of your upcoming tasks. You will also receive your individual introduction plan to help you quickly find your way.