Service Trainer in Thermal Analysis
Nänikon-Greifensee
Key information
- Publication date:03 September 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Nänikon-Greifensee
Job summary
Join METTLER TOLEDO, a global leader in lab instruments. This is a great chance to grow in a dynamic work environment.
Tasks
- Train service staff on thermal analysis instruments.
- Provide worldwide hotline support via email and phone.
- Develop service manuals and multimedia content for training.
Skills
- Experience in service training or technical support required.
- Strong communication and presentation skills needed.
- Proficiency in creating technical documentation essential.
Is this helpful?
For our Laboratory Division (Analytical), which is the world's leading manufacturer of laboratory balances and analytical instruments, we are looking for the Greifensee location, METTLER TOLEDO's global operational headquarters, for an enthusiastic Service Trainer in Thermal Analysis 100% (all genders).In this role, your responsibilities would include:You train service staff.You provide worldwide hotline support via email and telephone.You repair instrumentation sent in for depot repair and from our internal instrumentation pool.You write service manuals and develop service documentation, like preventive maintenance and calibration SOPs.You help create multi-media service content like How-to service videos or augmented reality content.You support product development projects of thermal analysis products such as Differential Scanning Calorimetry (DSC), Thermogravimetric Analysis (TGA), Thermomechanical Analysis (TMA), and Dynamic Mechanical Analysis (DMA), concerning serviceability, spare parts definition, service software functionality, and troubleshooting possibilities.
