Customer Service Clerk 3000 60%

Customer Service Clerk 3000 60%

The Customer Service 3000 and the call center are the business cards for our contacts inside and outside the cantonal administration.

To ensure this important hub function is performed professionally, we are looking for a reliable, friendly, committed, and resilient personality to support us in a 60% workload on three out of five days (Tuesday, Wednesday, and Friday) starting November 1, 2025, or by arrangement.

If you want to be part of our small, dynamic team and are looking for a varied activity in a professional environment, we look forward to hearing from you.

To ensure this important hub function is performed professionally, we are looking for a reliable, friendly, committed, and resilient personality to support us in a 60% workload on three out of five days (Tuesday, Wednesday, and Friday) starting November 1, 2025, or by arrangement.

If you want to be part of our small, dynamic team and are looking for a varied activity in a professional environment, we look forward to hearing from you.

Your tasks

• Receiving, checking, and forwarding reports at Customer Service 3000 to the responsible departments
• Receiving and forwarding incoming calls from citizens
• Reservation management for meeting rooms / conference center
• Administrative support for the department head

Your profile

• 2 to 3 years of experience in the customer area
• Flawless German in spoken and written form
• Good knowledge in spoken English, French, and Italian
• User knowledge in MS Office

Do you want to leave a mark? If you commit yourself together with us at the Building Department, you shape the face of the Canton of Zurich. We can offer you an exciting environment – just 2 minutes from the main train station.