Zürcher Kantonalbank und ihre Tochtergesellschaften
Zürich
Yesterday
Team Leader Processing Investments & Pension
- 27 February 2026
- 100%
- Zürich
Job summary
Join a dynamic Direktbank in Zürich, leading a dedicated service team. Shape the future with fresh ideas and opportunities!
Tasks
- Lead a team of nine, fostering their growth and managing resources.
- Ensure efficient management of investment and retirement products for all.
- Handle customer inquiries about investment and retirement solutions.
Skills
- Higher education completion (e.g., bachelor) and years of banking experience.
- Strong customer service skills, both digital and phone-based.
- Proficient in various IT applications and excellent Office skills.
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About the job
80% - 100% | Direct Bank / Service Center | Zurich | Experienced Professionals with Personnel Responsibility
You don’t just want to take on responsibility, but also actively drive change? Efficiency and progress are not just buzzwords for you, but a motivation to initiate change with fresh ideas? Then we look forward to getting to know you and shaping the future together! Together with your team of nine dedicated employees, you are responsible for the processing of investment and pension products for the entire bank and bring your expertise in processes and specialist topics.
Your tasks
- Leading a team of nine employees, promoting and developing their potential, as well as managing personnel resources
- Ensuring efficient and high-quality processing of investment and pension products for the entire bank, together with your team
- Handling customer inquiries about pension and investment products by phone and digitally
- Monitoring and optimizing processes to ensure smooth and timely processing
- Driving improvements and setting new impulses
Your profile
- Completed advanced training (e.g., professional certificate, HF, Bachelor, etc.)
- Several years of banking experience with solid expertise in retail banking or processing of investment and pension products
- Enjoyment and experience in direct customer contact, especially by phone and digitally
- Flair for using various IT applications and very good Office user skills (especially Excel)
- Experience in participating in and supporting projects as well as willingness to actively contribute expertise
- Initial leadership experience is an advantage but not a must – we are happy to support you in developing your leadership skills
Our offer
- We work in a "du" culture and live a supportive team atmosphere
- An exciting and varied range of tasks awaits you
- Within the framework of the performance & development dialogue, we support you in creating a development plan and achieving your ambitious goals
- A centrally located workplace in the lively District 5 with very good transport connections
- An attractive overall package that, in addition to the base salary and variable compensation, offers many benefits and discounts – from A for retirement provision to Z for ZVV bonus pass
Jasmin Flammer
is happy to assist you.
Phone: 044 292 30 39
is happy to assist you.
Phone: 044 292 30 39
