Spital Zofingen AG
Zofingen
Yesterday
Clerk Secretariat Therapies
- 05 March 2026
- 100%
- Permanent position
- Zofingen
Job summary
Join the Spital Zofingen as a reception administrator! Be part of a supportive team in a dynamic healthcare environment.
Tasks
- Manage reception duties and provide information to patients and staff.
- Handle administrative tasks for new patients, including scheduling appointments.
- Assist with communication and documentation related to insurance matters.
Skills
- You should have a KV degree or relevant healthcare education and experience.
- Strong organizational skills and proficiency in MS Office are essential.
- Excellent communication skills, empathy, and team spirit are necessary.
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About the job
Your Tasks
You work at the reception of the Secretariat Therapies and support the administrative tasks and scheduling of physiotherapy, occupational therapy, and speech therapy at Zofingen Hospital. In doing so, you plan the daily business of over 30 therapists.
- Reception management and providing information and details to external as well as internal stakeholders (clients, patients, relatives, doctors, employees)
- Professional and independent handling of administrative tasks for newly admitted patients, including appointment scheduling
- Receiving and/or processing requests & forwarding them appropriately to third parties if necessary
- Operating the telephone switchboard
- Processing mail & emails
- Performing administrative tasks related to insurance issues and cost approvals
- General secretarial duties and support with housekeeping tasks
Your Profile
You are an organizational talent and have completed a commercial apprenticeship, training in healthcare, or further education in the secretarial/assistant field. You are an initiative-taking, team-capable, and professionally competent person with a quick grasp and customer-oriented approach, accustomed to linking the needs of patients with those of employees in a service company. We require solid IT skills (MS Office mandatory, Polypoint PEP, KISIM, and SAP advantageous). Ideally, you bring experience in therapy or consultation scheduling. You are flexible and can be more present during vacation and sick leave periods. Your main working days are preferably Monday and Tuesday.
- High social competence and enjoyment in dealing with people
- Service-oriented attitude and communication skills
- Conflict resolution skills, solution-oriented thinking
- Resilience
- Empathy
- Foreign language skills (preferably English)
- Good knowledge of the Swiss healthcare system
- Very good German skills
- Mental resilience
- High sense of responsibility
- Teamwork skills
We Offer
A work environment with a lot of personal responsibility and opportunities for design, team spirit, a pleasant working atmosphere, and high work quality. Good working conditions and professional development opportunities are a matter of course at Zofingen Hospital. Our employees have access to, among other things, an in-hospital daycare center, a diverse range of further training, an MTT training room, and a public staff restaurant.
Applications from employment agencies cannot be considered for this position!
Personal, Familiar, Competent
In the regional and supraregional health network, Zofingen Hospital holds an important position. With over 750 employees and various partner organizations, we ensure the medical care of the population and have additionally specialized in high-quality geriatric medicine.
Mr. Toni Kirschner, Head of Therapies
