Front Office Assistant (m/f/d)

12 March 2026
100%
Basel

Job summary

Join Revo Hospitality Group at Mövenpick Hotel Basel, a 5-star gem. Enjoy a dynamic work environment with international flair and modern amenities.

Tasks

Welcome and assist guests as the first point of contact.
Ensure a seamless check-in and check-out experience.
Coordinate with all departments for optimal guest care.

Skills

Completed hospitality training or relevant experience required.
Strong service orientation and guest welcoming skills.
Good English communication skills for international guests.

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About the job

We are Revo Hospitality Group!

The Mövenpick Hotel Basel is a 5-star hotel with 264 rooms and belongs to the Revo Hospitality Group. Located in the heart of the city, just a few steps from the SBB train station, it offers a workplace in one of Basel's most modern buildings with impressive architecture and international flair.
Those who work here accompany business travelers, city vacationers, and event guests who place the highest value on comfort, design, and service. Whether at reception, in conference organization, in gastronomy, or housekeeping – the team ensures that professionalism, warmth, and precision are noticeable at every moment.
The culinary offer includes a fine-dining restaurant with international and regional cuisine, an elegant bar with lounge character, as well as a versatile breakfast buffet that offers guests a successful start to the day.
As part of the Revo Hospitality Group, this house combines the internationality of a cultural and trade fair metropolis with an exclusive working environment. Employees shape a workplace here where service quality, team spirit, and hospitality interact at the highest level. Apply now as a Front Office Assistant (m/f/d) at Mövenpick Hotel Basel and grow with the REVO Hospitality Group.

Your future field of activity

Welcoming and caring for our guests as the first contact person at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest wishes with commitment, attentiveness, and service orientation

Your profile

Completed training in the hotel industry or first professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills in spoken and written form for daily communication with international guests
Organizational skills and the ability to handle multiple tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning.
Growth. In our in-house academy, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners.

We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Melanie Anna Reese
Rooms Division Manager
Jobroom: 242257027

Mövenpick Hotel Basel
Aeschengraben 25
4051 Basel
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=M%C3%B6venpick%20Hotels%20%26%20Resorts&country=Schweiz&city=Basel