Clerk: Unemployment Insurance 80–100% - Bern
Gewerkschaft Unia
Bern
Key information
- Publication date:27 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join the largest unemployment fund in Switzerland, Unia Arbeitslosenkasse! Make a difference in a supportive and rewarding environment.
Tasks
- Process and assess unemployment benefit applications efficiently.
- Ensure timely payouts to insured clients with high quality.
- Advise clients personally at the counter and via phone.
Skills
- Completed commercial education or equivalent experience required.
- Experience in complex case management preferred, ideally in insurance.
- Strong German skills required, additional languages are a plus.
Is this helpful?
The Unia Unemployment Insurance Fund is the largest unemployment insurance fund in Switzerland with nearly 65 locations and is open to all employees. We value local roots and personal accessibility. Our focus is on the satisfaction of our insured persons – we process unemployment benefit claims competently, personally, and efficiently. Would you like to commit yourself to a good cause in a social environment? Let's get to know each other.
To strengthen our team at the Bern location, we are looking for someone immediately or by arrangement
Clerk: Unemployment Insurance 80–100% - Bern
Your responsibilities
Together with a dynamic team, you ensure smooth operations and thus guarantee the qualitative, quantitative, and customer-oriented processing of files.
■ You review and process incoming unemployment benefit claims and calculate the unemployment compensation.
■ You ensure prompt payment of insured benefits.
■ You draft and issue fund decisions.
■ You clarify matters within your area of responsibility with authorities, offices, legal representatives, and employers.
■ You competently and personally advise our customers at the counter and by phone.
Your profile
■ Completed commercial training (with E-profile) or equivalent training with several years of professional experience
■ Experience in demanding clerical work, preferably in the private or social insurance sector
■ Independent, resilient, and decisive personality with a structured way of working
■ In addition to confident German in spoken and written form, foreign language skills are desired.
What we offer
At Unia Unemployment Insurance Fund, you can expect a versatile, meaningful, and responsible area of responsibility. You will enjoy progressive working conditions and good social benefits. In addition, we promote your development potential. Look forward to an appreciative, collegial, and lively environment.
More information about our organization can be found at arbeitslosenkasse.unia.ch/ueber-uns.
Interested?
Then we look forward to receiving your complete application documents. Apply here.
If you have any questions about the position, the site manager Nicole Kammer will be happy to answer them at telephone number 031 385 22 04
