Administrative Officer for Patient Admissions Emergency Center
Lindenhofgruppe AG
Lindenhof, Bremgartenstrasse 117, 3001 Bern
Key information
- Publication date:15 July 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Lindenhof, Bremgartenstrasse 117, 3001 Bern
Job summary
Join the Lindenhofgruppe, a leading healthcare provider in Switzerland. Be part of a dynamic team that values responsibility and initiative.
Tasks
- First point of contact for emergency patients and their families.
- Manage patient admissions and data processing efficiently.
- Handle insurance inquiries and maintain service quality.
Skills
- Commercial training or equivalent medical education required.
- Strong interpersonal skills and calm under pressure.
- Proficient in German and good French speaking skills.
Is this helpful?
Are responsibility and initiative among your strengths? Do you want to be a member of a supportive and successful team? Then you are a perfect fit for us. As the Lindenhof Group, we are only so successful because over 800 nursing professionals, around 100 hospital doctors, 300 attending physicians, and 1300 other employees work hand in hand and can rely on each other at any time. At the heart of high-quality medicine is always a strong team. And to strengthen this team, we are looking for you!
Your Tasks
You are the first point of contact for our emergency patients and their relatives and ensure the administrative processing.
- Responsible for patient admissions, case data management, and the administrative follow-up of patient data (personal details, insurance)
- Receiving telephone inquiries and scheduling patient appointments
- Responsible for performance control, timely report dispatch, and clarification of insurance inquiries
- Taking on shift duties (morning, evening, weekend, and holiday shifts)
Your Profile
- You have a commercial basic education or comparable training in the medical field (pharmaceutical assistant, MPA) with several years of professional experience in a comparable function
- A quick grasp and a responsible and quality-conscious way of working characterize you
- You maintain a respectful and professional interaction with people and remain calm and composed even in hectic situations
- Working with people brings you joy, and your motivated and committed nature complements teamwork optimally
- Fluent German, good spoken French skills, and very good IT user skills are required
- Enjoy flexible assignments, including on weekends
OUR OFFER
OUR HOSPITAL GROUP
The Lindenhof Group is one of the leading private hospital operators in the country. At our three locations Engeried, Lindenhof, and Sonnenhof, we care for over 140,000 patients annually; of which around 27,000 are inpatient, 3,900 are day patients, and 110,000 are outpatient. We place great value on a personal atmosphere that supports the professional and human exchange between our doctors, nursing professionals, and our patients. Thanks to modern treatment methods and a forward-looking infrastructure, we offer our patients a high-quality standard of care.
Throughout the entire treatment chain, our patients always have the same contact persons and receive a responsible medical and nursing treatment focused on their well-being.
