Departmental HR Specialist in Charge of Case Management – 80%

Company Description

With more than 12,000 employees representing 160 professions, the Geneva University Hospitals are a nationally and internationally recognized institution. To learn more about our institution, take a few minutes to view our 2024 retrospective by clicking  here .

The position is attached to the  Operations Department . This department's mission is to ensure the stewardship and logistics necessary for the smooth running of all HUG services, in terms of catering, cleaning and disinfection of premises, and laundry hygiene. It also manages the sterilization service, biomedical service and equipment, as well as Cressy-Santé. More than 1,300 professionals carry out their missions daily with constant demands for excellence, a sense of service, and environmental responsibility.

Job Description

To strengthen the monitoring of health situations within our department, we are recruiting 2 HR specialists responsible for personnel from hospitality-catering, cleaning, and logistics (linen-goods transport-sterilization) as well as biomedical engineering and administration.
In this role, you provide solutions and coordinate departmental activities aimed at reducing absenteeism and facilitating the quality of work life for staff.

Demonstrating team spirit, you work closely with HR deputies and assistants and report hierarchically to the department's HR manager. 
Your goal is to actively support line managers in managing the health situations of their employees on sick leave or accident leave, to facilitate their return to work and/or support them in retraining or other alternatives.

Your mission is carried out in partnership with the Occupational Health Service and other internal actors (institutional case management sector, HR career management specialist, HR quality of work life specialist, payroll and social insurance managers, among others) and external to HUG (consulting physician, SUVA, AI, pension fund, etc.) to implement return to work (rehabilitation, reintegration, etc.).

Through your analysis and interest in the specific working conditions of professions, you identify factors contributing to absences or limitations at workstations and propose innovative solutions aimed at improving quality of work life, to minimize absences and reduce the absenteeism rate.

Thanks to your rigor and organization, you ensure systematic and fair application of the absence monitoring process. You support managers in planning actions related to absence occurrences, explain existing HR processes and policies to them, and plan your actions upstream in a preventive approach. Operationally involved, you participate in interviews with the concerned employee.

You build a trusting partnership and are attentive to your interlocutors, handling information with the required confidentiality. You involve all concerned persons in the process and offer them advisory and support services. While respecting the regulatory and institutional framework, you personalize your actions by providing occasional support or setting up longer-term assistance through regular exchanges adapted to the situation. 

Aware of the importance for employees of regulatory deadlines related to their prevention or absence situation, you handle the administrative processing related to requests for preventive measures, absence, mobility, and professional retraining.
You also regularly report relevant cases to your HR manager and her deputies. You systematically organize network meetings and/or mobility study meetings in cases of complex health situations or those that may lead to unfitness for the position.

You develop and manage indicators by extracting data using the available HRIS applications. You interpret and highlight relevant information related to absence and presence monitoring and regularly share it with managers and your department's HR team. Using reporting tools, you analyze situations monthly with occupational health and rigorously follow up on planned measures.

Qualifications

You hold a Bachelor’s degree in occupational psychology or human resources or an equivalent qualification, complemented by a CAS in case management or as a specialist in professional reintegration.

Your proven experience of more than 5 years in supporting and individually monitoring people facing complex situations such as health, mobility, or professional retraining allows you to quickly take up your role within the department.

During your professional career, you have implemented or applied a program aimed at managing absences in a continuous improvement and innovation approach. Ideally, you have good knowledge of public state institutions and applicable laws and regulations.
Service-oriented, pedagogical, empathetic, and with a coaching attitude, you identify with the values of HUG and commit to upholding them in your daily actions.

You demonstrate proven writing skills and excellent spelling, essential for producing reports and minutes intended to document decision-making processes.
Your assertiveness and professional ethics allow you to maintain a line in a complex environment. Your analytical and synthesis skills, as well as your interest in statistics and mastery of HR IT tools, help you in your daily mission.
 

Additional Information

Regular working hours.

• Start date: as soon as possible
• Number of positions: 2
• Activity rate: 80%
• Function class: 19
• Contract: Fixed-term 24 months
• Application deadline: 12.11.2025
• Contact for information: Ms. V. Bersier, Human Resources Manager, tel. 079 553 65 64.

Your application file must include a letter demonstrating your motivation, your CV, copies of diplomas and certificates required for the position, and your work certificates.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, HUG encourages applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.