Deputy Head of the Catering Service

About the job

Administration

Deputy Head of the Catering Service

The Hospital Logistics Department is advertising a position for a deputy head of the Catering Service with an activity rate between 80% - 100%.

Do you want to contribute to offering patients and collaborators a careful, adapted, and sustainable diet, while managing a modern culinary production that values regional products, seasonal flavors, and new gastronomic trends?

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Hospital Logistics of CHUV is tasked with ensuring that care, teaching, and research units can fully focus on their core activities by providing and developing efficient logistical operating services.

Within this department, the Catering Service (composed of 310 people) assumes several essential missions:

• Ensure nutrition for patients according to medical prescription and the institution's food concept
• Promote supply with regional products
• Guarantee a varied seasonal culinary offer across our 15 sales points, taking market trends into account
• Manage the Central Food Production – cold production activity of CHUV kitchens
• Offer an attractive catering service
• Implement and ensure a hotel floor service in care units.

Mission

• You participate in the development and application of the management strategy as well as the operational strategy of the service
• You contribute to coordinating the operation of the 5 sectors of the service and ensure continuity of services when necessary
• You promote change management and support teams in institutional and cross-functional projects
• You assist and support the head of service in daily activities and replace them in case of absence
• You replace sector heads in case of absence to ensure continuity of sector operations
• You guarantee the quality of catering services and contribute to client account management by handling and following up on requests
• You lead and coordinate communication actions, as well as manage the service's intranet site
• You ensure the application and effectiveness of the quality system, including monitoring critical control points and key processes
• You ensure regulatory and normative monitoring and adapt service processes and procedures accordingly
• You participate in preparing elements necessary for the service budget development
• You monitor operational or financial indicators according to responsibility distribution with the head of service, while contributing to resource optimization through the implementation of monitoring tools and continuous improvement measures.

Profile

• You hold a Bachelor’s degree from a Hotel School or an equivalent qualification; certification or training in project management is an asset
• You have at least 5 years of experience in a similar role and ideally possess knowledge of the care sector, hospital environment, and collective catering
• You stand out for your managerial skills and have ideally completed team management training
• You demonstrate excellent knowledge of French and have very good knowledge of German or English
• You are perfectly comfortable with common office tools
• You are proactive, versatile, with very good communication and adaptation skills
• You have a sense of responsibility and organization, appreciate teamwork, and are service-oriented.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three training days per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Alexandre Boutevillain, Acting Head of Service: 021 314 58 50.

Since all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.