Customer Operations Specialist
SIX Group AG
Zurich, CH
Key information
- Publication date:22 October 2025
- Workload:100%
- Place of work:Zurich, CH
Job summary
Join SIX as a Customer Operations Specialist, driving finance market evolution. Enjoy a collaborative work culture with flexible home office options.
Tasks
- Manage customer area focused on financial products in Switzerland.
- Handle customer inquiries about products and solutions effectively.
- Oversee contracts and ensure financial accuracy through billing processes.
Skills
- Commercial training and 3+ years in a similar role is essential.
- Strong numerical understanding and attention to detail required.
- Proactive and customer-oriented mindset is a must.
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SIX drives the transformation of the financial markets forward.
What sets us apart drives us forward: Between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value smart minds and inspire them to grow with their ideas. Come and shape the future of the financial markets with us.
Customer Operations Specialist
Zurich |up to 40% home office possible | Reference 7125
You are an important part of our sales team and, together with a sales colleague, manage a designated customer area. In doing so, you take on all administrative tasks related to sales and support our customers in the implementation of financial information systems.
These are your tasks
- Managing a customer area together with sales and account management – focus on financial products in Western Switzerland and selected international regions.
- Handling customer inquiries about products, functions, data, prices, exchange approvals, and problem solving.
- Creating and managing customer contracts in the financial information system.
- Initiating the billing process and monitoring dunning runs as well as provisions to ensure financial accuracy.
- Managing product and data authorizations as well as coordinating customer and sales projects from start to finish.
What you bring with you
- Completed commercial training, further education at a university of applied sciences or college is an advantage.
- At least 3 years of experience in a similar role in middle or back office.
- Good numerical understanding and high attention to detail.
- Proactive, structured, and customer-oriented working style.
- Very good German and English skills, French skills are an advantage.
If you have any questions, visit our FAQ page or contact Maria Teresa Buchanan at the number +41 58 399 8083.
For this vacancy, we only consider direct applications.
Diversity is important to us, so we welcome applications regardless of personal background.
