Hotel Operations Supervisor (m/f/d) - Vienna, Austria
hosco.
Barcelona
Key information
- Publication date:25 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Barcelona
Job summary
Join Ruby, where your personality and time matter! Experience a vibrant work culture.
Tasks
- Lead service teams to ensure smooth operations and great service.
- Maintain high service, quality, and hygiene standards with attention to detail.
- Train new staff and communicate essential information effectively.
Skills
- Previous experience in a similar role, ideally in lifestyle hospitality.
- Reliability, multitasking, and willingness to learn are key strengths.
- Fluent in German and English, with a knack for engaging diverse guests.
Is this helpful?
Hey Sunshine,
you think traveling is more than just the next summer vacation, but the feeling of being at home anywhere in the world? That your workplace should be a place with character and soul, where new ideas come to life? Then you are the missing olive in our martini, the missing melody in our music, and the heartbeat of our Ruby Sofie.
We are a rapidly growing hospitality group with existing hotels and workspaces in the most exciting locations in Europe and many more projects under construction. We are taking new paths with our Lean Luxury philosophy and thus creating a contemporary and affordable form of luxury.
Join us and make it your own story
With us, you are guaranteed not to be bored, because you:
* Are actively involved in service, take on the leadership of the team as shift supervisor, and ensure everything runs smoothly, whether behind the bar, in service, or at the front office
* Ensure that all service, quality, and hygiene standards are met - always with an eye for detail
* Conduct training, coaching, and take care of onboarding new employees
* Take care of communication and ensure that all information reaches the team
* Receive feedback from our guests and ensure a quick and efficient solution
* Share your insider tips for the best hotspots in the city with our guests and make sure they feel at home from the first moment to the last drink
We have been waiting for you because you:
* Have already gained experience in a similar position, ideally in trendy gastronomy or lifestyle hospitality
* Are flexible and willing to work in shifts
* Count reliability, multitasking, and willingness to learn among your strengths
* Appear confident, bring lots of joy for life, and humor is simply part of you
* Enjoy dealing with international, demanding guests and know exactly how to smartly respond to different wishes
* Speak fluent German and English
What's in for you? This is how we groove:
Ruby, Ruby, Ruby
* Your style, your laughter, your ideas - Bring your personality to work. Maybe with a new tattoo, piercing, or a new hair color?
* We prefer to connect informally - may we introduce: Michael, founder of Ruby
* Better together - at work, at team events, or simply because it's Monday 😉
'Cause I'm having a good time
* Less work, same money - full-time means 35 hours with us and every hour counts
* No more excuses - we support your sports program
* LEGEN...wait for it...DARY Staff Rates - for you and your travel buddy
Money, Money, Money
* Sip, snack, repeat - with your Ruby F&B credit
* No matter how you get to work - a mobility allowance is on top
* Take it to the next level - secure extra cash through profit sharing, talent scouting, and positive reviews
Ain't no mountain high enough
* Level up your game - with training, coaching, and mentoring you have the chance to grow as much as Ruby grows
* Innovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it
Where have you been so long?
Whether you fulfill cocktail dreams as a bartender, bring creativity for that certain something, or are a pro when it comes to planning and the magic behind the scenes - at Ruby you will surely soon find your place. We are constantly looking for extraordinary characters and passionate team players.
Instead of perfect resumes, we value great personalities who help us shape hotels and workspaces with heart and soul. Whatever your passion is: come to us and write your own story with Ruby.
Diversity, Equity & Inclusion
We believe that...
...you can love whoever you want
...you should decide for yourself whether and with which pronouns you want to be addressed
...you can be proud of your origin and culture
...you don't have to justify your religion or worldview
...you are good just the way you are and make our team and Ruby's diversity unique
We cannot tolerate: -isms
Racism, sexism, heterosexism, antisemitism, and all other such -isms are not tolerated with us.
If you want to know what awaits you, then listen to the story of Abdoulie from our Ruby Rosi in Munich. You can find more Ruby stories here:
www.ruby-hotels.com/stories
Get to know our People & Culture Team
Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.
Your Ruby Recruitment Team
