Assistant Store Manager 100% – Shop-in-Shop Manor Geneva

About the job

Assistant Store Manager 100% – Shop-in-Shop Manor Geneva

The company

Swatch Group is a global leader in the design, manufacture, and sale of watches, jewelry, as well as high-precision watch movements and components. The group also stands out as a key player in the manufacture of innovative electronic systems used in watchmaking and other industrial sectors.

Swatch Group Les Boutiques SA manages multi-brand distribution networks in Switzerland and operates 7 Shop-in-Shops within Manor stores across the country. We offer brands such as Swatch, Tissot, Balmain, Mido, Rado, Hamilton, and Certina. To complete our team, we are looking for a permanent:

Assistant Store Manager 100% – Shop-in-Shop Manor Geneva

Job description

The main mission is to assist the Store Manager in their daily tasks.

Tasks:

• You actively contribute to the development of turnover and the achievement of commercial objectives by offering an excellent customer experience.
• You supervise and coach the team on the sales floor, fostering a positive and premium service-oriented dynamic.
• You ensure impeccable management of the store: scheduling, stock control, product monitoring, cash handling, and precise inventory taking.
• You ensure compliance with commercial standards and procedures, guaranteeing quality and image.
• You guarantee a perfect presentation of the store and merchandising in accordance with guidelines.
• You assist employees during sales to ensure personalized support and exceptional customer service.
• You fully participate in the life of the store by being proactive and a key player in daily operations.

Profile

• You have proven experience in Retail. Experience in watchmaking is a highly appreciated asset.
• You have prior proven experience in a similar management role, ideally within a multicultural environment.

Professional requirements

• You possess excellent interpersonal and service skills, placing customer satisfaction at the center of your priorities.
• You are organized and rigorous in applying procedures and in the daily management of the store.
• You demonstrate great listening skills, oriented towards understanding and meeting customer needs.

Languages

• You are a native French speaker and also master English; any other language is an additional advantage.

Contact

Carla Tenthorey