Employee ICT Support (m/f/d)

Vision with Glass – when can we take you on our journey?

Glas Trösch is a dynamically growing, decentralized group with 6,000 employees worldwide at 70 locations. Our passion has been the material glass in its fascinating diversity for over one hundred years. We have developed from a regional craft business to the largest family-run glass manufacturer and processor in Europe.

As a Swiss family business, we may not move mountains, but we love to be at the forefront and enjoy the vision. We like to explore new paths, maintain our traditions, and sustainably protect the environment. No matter which path you choose: with us, you will find the right equipment, plenty of freedom, and reliable teams that support you in your personal ambitions.

You are a computer scientist by conviction and love to provide support? You remain calm even in complex challenges and always find a smart solution? Then you are exactly right with us as a committed

Employee ICT Support (m/f/d)

full-time, location Bützberg

This is your area of responsibility:

• You support our users in 1st and 2nd level support – by phone, email, or directly on site – and independently or as part of a team resolve IT issues.
• In doing so, you work closely with client management as well as the server and network team and take on tasks in user and permission management (Active Directory).
• You set up workstations, maintain hardware, software, and peripheral devices, and assist with purchasing and maintaining the hardware inventory.
• In addition, you create and maintain technical instructions and documentation.

This is what you bring:

• You are communicative, have a quick grasp, and enjoy a varied activity in IT helpdesk and client management.
• You have completed training as an ICT specialist EFZ or ICT professional EFZ.
• Service orientation is a matter of course for you, and you already have experience in IT support.
• You have very good knowledge of Microsoft Windows client and server operating systems, Active Directory, networks, and Microsoft Endpoint Configuration Manager.
• You communicate confidently in German and English; French skills are an advantage.
• You have a category B driving license.

This is what you can look forward to:

• A modern workplace in an international company with contemporary ICT infrastructure.
• Home office option – without on-call duty.
• Structured onboarding, a helpful team, and an open corporate culture.
• Good training and development opportunities in a sustainable future industry.

Interested? Then help us shape the future together. Because we are convinced that each and every individual can make a big impact with us. Please send us your online application with a photo.

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