Head of Secretaries of the General Psychiatry Service (12603-AD-230-2025)

Administration

Head of Secretaries of the General Psychiatry Service

The Department of Psychiatry is advertising a position for the General Psychiatry Service (PGE) for a head of secretaries for the Chauderon and Recordon consultations, with an activity rate between 80% and 100%. The workplace is located in Lausanne.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, the CHUV plays a leading role in medical care, medical research, and education.

The General Psychiatry Service provides psychiatric care for the adult population (18 to 65 years) of the Lausanne metropolitan area.

The service has about one hundred acute care beds on the Cery site and outpatient consultations in the city to best meet the needs of users and care network partners.

The General Psychiatry Service integrates a psychiatric and psychotherapeutic approach for all patients under its care, both in hospital and outpatient settings. Various professions coordinate to provide this care: doctors, psychologists, nurses, social workers, physiotherapists, activity leaders, care assistants, or chaplains.

Mission

• You manage the activities of the medical secretariats and desks (2 sites):
• plan and coordinate the various team activities
• control and optimize professional practices, develop unit procedures and ensure their follow-up
• participate in the integration of new collaborators
• Organize and lead periodic meetings.
• You lead the secretaries under your responsibility:
• establish the schedule and organize replacements in case of absence
• organize and supervise the reception and training of new collaborators
• conduct hiring interviews in collaboration with the Head of Secretaries of the DP
• establish and update job descriptions and conduct performance reviews in collaboration with the Head of Secretaries of the DP.
• You provide administrative support to the units:
• handle routine tasks of absent secretaries
• ensure reception, guide users and notify stakeholders of patient arrival
• inform patients about the progress of their care
• handle administrative management tasks of patients, enter services.
• You ensure logistics and the application of procedures and directives:
• participate in PGE and extended PGE management meetings
• maintain liaison with management and DP logistics
• manage orders for equipment and furniture
• manage requests for physical and IT access.

Profile

• You hold a Federal VET Diploma as a commercial employee, or equivalent training, ideally complemented by a medical secretary diploma
• You hold a diploma or certificate in "team leadership"
• You have at least 3 years of experience in a similar position with team management
• You have perfect command of French, both spoken and written; knowledge of a foreign language is an asset
• You have advanced skills in office IT tools; knowledge of institutional tools is an asset
• You are able to integrate into a multidisciplinary team
• You know how to adapt your communication to the context and demonstrate a spirit of mutual aid and collaboration
• You are highly flexible and have a sense of organization and priorities
• You demonstrate strong analytical and synthesis skills
• You are already familiar with the structures and functioning of the services of the State of Vaud and parapublic bodies related to the service and psychiatry activity.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and training centers partnered with the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people settling in Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Elisabeth Zapf - Coordinator of PGE secretaries - 021 314 42 40.

Since all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.