Deputy Operations Manager (a)
Tavolago AG
Luzern
Key information
- Publication date:05 September 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Join Ampersand, a unique grill restaurant in Lucerne! Experience diverse flavors and a vibrant work environment.
Tasks
- Lead operations and manage the team in the absence of the manager.
- Ensure exceptional guest experiences from arrival to farewell.
- Handle ordering and organize events, banquets, and group requests.
Skills
- Gastronomy training with several years of experience required.
- Strong wine knowledge and fluency in German and English.
- Ability to work in a dynamic team and engage actively with guests.
Is this helpful?
All around the globe, grilling is celebrated with various influences and in different ways. This diversity is tangibly lived at the Ampersand restaurant. Here, we transform meat, vegetables, fish, and even sweets on the visible charcoal grill into real delicacies. The contemporary interior design with high-quality equipment, as well as the exciting wine selection, contribute to a unique visit to Ampersand.
Deputy Operations Manager (a)
80% - 100% Lucerne
We are looking for a Deputy Operations Manager (a)
Here is what you will do
- You are responsible for the operational management of Ampersand as well as leading the team in the absence of the operations manager
- You welcome, care for, impress, and bid farewell to our guests
- You are responsible for all ordering processes
- You organize and conduct events, banquets, and group inquiries
- You design and conduct training sessions for the team
What we expect from you
- You have completed training in the hospitality industry and have several years of professional experience - a degree from a hotel management school is a plus
- You have preferably already gained some leadership experience
- You have good knowledge of wine
- You speak fluent German and English
- You enjoy working actively at the front in a dynamic team
What awaits you
All around the globe, grilling is celebrated with various influences and in different ways. This diversity is tangibly lived at the Ampersand restaurant. Here, we transform meat, vegetables, fish, and even sweets on the visible charcoal grill into real delicacies. The contemporary interior design with high-quality equipment, as well as the exciting wine selection, contribute to a unique visit to Ampersand.
No doubt, our origin is the lake, Lake Lucerne. For years, we have been delighting travelers culinarily on 19 ships. Thanks to our spirit of discovery, we now operate great businesses in and around Lucerne and inspire our guests. Perhaps it has to do with our shipping genes that we always steer our company with a forward-looking view. We love tinkering with new concepts and then simply trying them out. And we maintain a very special relationship with our employees. We inform openly and honestly, value a refreshing and collegial team spirit, and ensure really good employment conditions.
Sounds good? Then we look forward to your application!
