Coordinator Administration People & Culture

Company Description

Company Description

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, in 30 countries around the world, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Hotel Presentation: 

Fairmont Le Montreux Palace :

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Possessing an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit to vibrate to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the Lemantine by Alan Geaam, the cuisine of the Franco-Lebanese starred chef who signs the menu of our new ephemeral restaurant for the summer season, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation, and beauty.

Job Description

Talent & Culture (HR) Administration Coordinator

Join the Talent & Culture team at Fairmont Le Montreux Palace and become the beating heart of our corporate culture!

More than an administrative position, the role of Talent & Culture Coordinator is a true human mission within a legendary hotel. You are at the crossroads of internal relations, employee experience, and hotel life: a precious link between the teams and the life of the hotel.

As an ambassador of our values, you will contribute every day to shining our corporate culture through smooth communication, unifying events, and attentive administrative support. Whether organizing internal celebrations, welcoming new talents, or ensuring the proper management of our staff residence, you will play a key role in the quality of work life and the engagement of our teams.

If you are passionate about human relations, recognized for your organizational skills, positive energy, and rigor, this position is made for you!

Summary of Responsibilities :

Reporting to the Talent & Culture Generalist, the essential responsibilities and functions of the position include, but are not limited to: 

Internal Communication

• Be responsible for FLMP internal communication (Memos, multilingual television, and ensure the updating of bulletin boards)
• Prepare memos (activity, office closure, etc.)
• Send correspondence to employees according to life events (wedding, birth, death)

Internal Events / Recognition

• Be responsible for organizing and setting up employee quizzes once a month
• Prepare and organize celebrations (national holidays, opening of new hotel, etc.)
• Assist in preparing internal events (staff party and barbecue) and participate in these same events
• Create the birthday list, send birthday cards weekly, send birthday reminders to the Talent & Culture team
•  Be responsible for taking photos of all internal events and client events in the hotel but always employee-oriented
• Organize the Dare All Trades Day
• Organize the General Assembly twice a year

Administration

• Coordinate and distribute administrative requests from employees
• Be responsible for digitizing employee files
• Be responsible for updating the list of missing documents and perform rigorous follow-up as well as necessary reminders to employees
• Assist in welcoming new employees
• Be responsible for salary advance requests
• Manage F&B discounts granted to employees
• Ensure office closure
• Answer the intercom and welcome employees at the Talent & Culture office
• Manage internal mail and send external mail
• Manage the sale of meal tickets to internal and external company partners
• Supply the Talent & Culture department with stationery
• Be responsible for observation interns (organization, planning, photos, evaluation, file, documents, welcome and departure)
• Follow up on intern development, meet interns after their evaluations (1 month and 3 months, follow up on the final internship evaluation with the school) as well as LinkedIn publication upon their departure
• Prepare documents for integration days
• Prepare, in collaboration with the Generalist, documents for internal visits and ensure the setup of lounges
• Prepare, in collaboration with the Recruiter, documents for visits to schools
• Be responsible for professional photo taking of employees and follow-up on missing photos
• Participate in recruitment days at hotel schools
• Retrieve employee files and documents from archives
• Send registered mail
• Perform locker checks once a week with the coordinator
• Respect department policies and procedures 
• Respect ergonomic standards in terms of Health and Safety
• All other tasks as assigned

 Staff Residence

• Perform entry and exit inventories of the staff residence, as well as distribute garbage bags to residents of the Tournesol
• Manage key entries and exits (Tournesol Residence and vacuum cleaner)

Qualifications

Qualifications :

• 6 months experience in human resources or administrative field or pursuing an HR administration certificate or HR assistant
• Fluency in spoken and written French and English 
• Ability to use Microsoft Windows applications required 
• Commercial employee CFC is a significant asset
• Previous experience in a hotel is an asset
• Previous experience in an administrative position is an asset 
• Proven ability to manage multiple tasks in a very busy environment
• Be involved in maintaining customer service excellence by providing quality service to our internal clients
• Must have proven organizational skills
• Ability to demonstrate tact, diplomacy in a context of confidentiality, compassion, and a keen sense of confidentiality 
• Interpersonal communication skills and attention to detail
• Particularly responsible and reliable 
• Ability to work in a team 

Physical Implications of the Position : 

The physical implications of the position include, but are not limited to:

• Frequent: sitting throughout the work period.
• Occasional: lifting and carrying loads
• Occasional: bending, kneeling, pushing, pulling, and walking
• Occasional: climbing up or down stairs and ramps
• Constant: standing and walking throughout the work period

Additional Information

VISA REQUIREMENTS

In order to work in Switzerland, the candidate must possess a Swiss work permit or be from an EU country – 17 or EU -8.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various regional companies
• Preferential rates within the Accor Group, at our points of sale and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging :
We celebrate our differences. We support each other and are always united.​

Integrity :
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.