Join SERAFE AG, the Swiss collection agency for radio and TV fees. Be part of a dynamic team in a modern work environment.
Tasks
- Handle inquiries from municipalities via phone and written communication.
- Process customer interactions to ensure satisfaction and clarity.
- Support the B2C team with complex customer requests and solutions.
Skills
- Completed vocational training or equivalent experience required.
- Fluency in German and French is essential, Italian is a plus.
- Strong communication skills and customer-oriented mindset needed.
