File Manager at the Medical Directorate (12696-AD-101-2025)

Administration

File Manager at the Medical Directorate

To strengthen our team, we are looking for a file manager with an activity rate of 70% to 80% on a fixed-term contract of 6 months, renewable for an additional 6 months, within the Medical Directorate.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

Attached to the Medical Directorate, the Insurance Inquiry Management Unit is responsible for centralizing and processing all medical information requests from insurers for patients cared for at CHUV.

Mission

• You will process medical information requests from insurers for patients cared for at CHUV
• You will administratively follow up on file requests in collaboration with insurers, CHUV clinical services, the Patient Administrative Management service (GAP), as well as the medical coding, control, and archiving center (CCAM)
• You will collaborate in the overall management of the unit's requests
• You will inform internal and external requesters about procedures.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification
• You are familiar with the hospital field and the computer applications used (SOARIAN, ARCHIMEDE, AXYA, QUALIAC, UTRAGENDA, etc.), as well as medical terminology
• You master basic computer tools (Word, Excel, etc.) and have experience in data management
• You are sociable by nature and enjoy working in a team
• You like to communicate and have good analytical skills
• You are dynamic, organized, and have good adaptability and learning abilities.

Depending on your profile, the salary class will be between level 5 and 6.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Monica Mancini, Insurance Manager, at 021 314 12 85

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.