Gewerkschaft Unia
Zürich oder
12 hours ago
Customer Advisor: Telephone 40%
- 31 January 2026
- 40%
- Permanent position
- Zürich oder
Job summary
We're seeking multiple Kundenberater:in Telefonie (40%) in Zürich. Join our team for a flexible, rewarding role.
Tasks
- Act as the first contact for various customer inquiries.
- Support insured individuals over the phone during set hours.
- Maintain a customer-oriented approach with excellent communication.
Skills
- Empathetic personality with strong customer focus required.
- Proficient computer skills and confident on the phone.
- Flexible and adaptable according to the schedule.
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About the job
For our customer service located at Strassburgstrasse in Zurich, we are looking immediately for a limited period of the next 6 months for several
Customer Advisor: Telephone 40%
In this position, you are the first contact for the various telephone customer inquiries of our insured persons. You will support the insured persons with their concerns by phone for a few hours between 8 am - 12 pm and 1:30 pm - 5 pm.
Your profile:
- Empathetic, cheerful personality with a strong customer orientation
- Confident appearance and enjoyment of telephone work
- Proficient PC skills
- Flexible deployment according to the schedule
- Good communication skills and high social competence
We offer you an open and results-oriented working atmosphere and an attractive workplace in the middle of Zurich or, by arrangement, in the home office.
Will you soon actively support us in our customer service? We look forward to getting to know you personally.
Unia Central Secretariat, HR Department, Strassburgstrasse 11, 8021 Zurich
