Head of Continuing Education Secretariat 90%

Head of Continuing Education Secretariat 90%

Do you enjoy leading, structuring with enthusiasm, and tackling changes vigorously? Then take over the management of our Continuing Education Secretariat, lead a committed team through change, and further develop the processes around CAS, DAS, MAS, and WBK offerings.

Department: Life Sciences and Facility Management

Start of work: by arrangement ¦ Interviews will take place on the following dates ¦ 16.10.2025 / 1st round of interviews (online) ¦ 23.10.2025 / 2nd round of interviews ¦ 30.10.2025 / Trial days

• You lead a team of four employees, further develop it, and safely guide it through a phase of change.
• You optimize processes, standardize workflows, and implement suitable tools.
• You ensure the quality and reliability of processes, data, and statistics.
• You represent the administrative area in department-wide and university-wide committees and work cross-departmentally with the continuing education managers of the institutes, the education division, the communications department, and the legal service.
• You administratively support selected continuing education courses (CAS, DAS, MAS, WBK) and decide on requests from continuing education participants regarding administrative processes.
• Completed commercial training or comparable qualification, ideally supplemented by further training in leadership/organization and good English skills in spoken and written form.
• You have several years of experience in team and project management, preferably in change processes.
• You possess a pronounced understanding of processes and organization with secure quality assurance in administration.
• As a leader, you are visible, approachable, and support your team in everyday life on site (home office possible max. 1-2 days). You promote active thinking and communicate at eye level.
• You analyze problems thoroughly and ensure sustainable improvements.
• You have a high sense of responsibility, pay attention to compliance with regulations, and are loyal. You ensure that processes run in compliance with rules in terms of reputation and external impact.
• You communicate clearly and differentiated with heterogeneous stakeholders. You understand the concerns and interests of your counterparts and represent your area with clarity and skill.
• Your heart beats for new digital tools and you have very good MS Office skills.
• Experience in the education or university environment is an advantage.

The ZHAW Zurich University of Applied Sciences, with over 14,000 students and over 11,000 continuing education participants as well as around 3,700 employees, is one of the largest multi-disciplinary universities of applied sciences in Switzerland.

ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity, and innovation.

Life Sciences and Facility Management: Studying and researching in Wädenswil: practical, creative, passionate, and reflective. With our competencies in Life Sciences and Facility Management, we make an important contribution in the fields of Environment, Food, Health to solving our societal challenges and improving our quality of life.

The Continuing Education Secretariat plays a central role in the organization and administration of continuing education courses for the entire department.

We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and leaders. A detailed description of the benefits can be found on the "Working at ZHAW" website. Here are the main points:

Dr. Marie-Aude Boucabeille

Head of Education Staff Unit

Manuela Laure

Recruiting Manager