Sales Advisor (M/F/NB) KIABI FRIBOURG

Company Description

HERE, it's KIABI!

We do "a job I love, with people I love, for customers I love". Our culture is based on simplicity, trust, respect, and commitment. We dare to be different and innovative to shake up the fashion and retail sectors. Certified Great Place to Work®, we offer a fulfilling environment where well-being and professional growth go hand in hand. 

Kiabi is settling in French-speaking Switzerland in Fribourg: we are looking for our future Sales Advisors (100% or other). 

Why join us? 

• A founding project : participate in the opening of one of the first Kiabi stores in Switzerland, with support from headquarters and project teams.  
• Integration and learning path through our internal programs (training & Kiabi academy).  
• Compensation package (fixed + variable based on objectives) aligned with the Swiss market and local characteristics.  
• An environment conducive to initiative, autonomy, and boldness :  " Here, it's Kiabi ". 
• A recruitment focused on personality: an AssessFirst questionnaire will be offered to reveal your talents!

Job Description

It is in the context of a store opening but also a country launch (Kiabi is setting up for the first time in Switzerland in 2026) that we are looking for collaborators to join this adventure!

As a Sales Advisor, you are at the heart of the customer experience. Your main missions are: 

• Ensure an impeccable customer experience: welcome, advise and support our customers in-store and through our various channels. Build loyalty, present our offer (including second-hand) and promote Kiabi services. 
• Make the store irresistible: ensure quality product presentation, neat merchandising, and respect for standards. 
• Actively participate in store life: be versatile, adapt to priorities, master internal tools, and contribute to collective success. 
• Act for performance: understand commercial indicators, participate in sales actions and company initiatives to directly impact results. 
• Ensure a safe environment: ensure compliance with internal rules and procedures for everyone's safety. 
• Taking shifts (store opening and closing) may be entrusted to experienced and trusted collaborators, thus offering additional and rewarding responsibility. 

Qualifications

What we look for in you:

• Customer commitment and passion for fashion: strong sense of service and active listening to meet needs. 
• Proactivity and adaptability: autonomy, responsiveness, and versatility in daily challenges. 
• Strong team spirit: active collaboration, sharing expertise, and collective involvement. 
• Operational mastery: knowledge of omnichannel sales techniques, merchandising, business tools, and ability to interpret commercial indicators. 
• Mastery of several languages (French, German, Italian) is a major asset to succeed in this role. 

Ready to take on this exciting challenge? Don’t wait any longer, apply to make this "opening-adventure" a full success! 

Additional Information

Kiabi is committed!

We are an inclusive employer : all applications are carefully considered, respecting Swiss and local laws and equal opportunity. 

To learn more about KIABI, we invite you to visit our career site, here .