Customer Service Employee 80 - 100%
Val-de-Travers
Key information
- Publication date:25 August 2025
- Workload:80 – 100%
- Place of work:Val-de-Travers
Job summary
Join CADAR, a dynamic food retail wholesaler, in Fleurier. Enjoy a vibrant work environment with personal initiative and team spirit.
Tasks
- Provide excellent customer service, manage orders and claims.
- Organize and track pre-sales entries and collaborate with teams.
- Handle transportation, statistics, and administrative support tasks.
Skills
- Experience in retail or commercial training, fluent in French.
- Strong organizational skills, proactive, and team-oriented.
- Excellent Office skills, flexible, and structured approach.
Is this helpful?
• Ensure service to our customers, processing and follow-up of orders as well as pre-sales, management of customer complaints
• Organization and monitoring of pre-sales entries
• Collaboration with purchasing and logistics departments
• Management of transports, statistics
• Customer contacts, order taking
• Administrative support to the sales force
• Supervision and analysis of customer complaints and returns
• Various administrative tasks, telephone
• Product recall (quality service)
• Provide backup for the manager during absences
Social skills
• Sense of organization
• Proactive
• Team spirit
• Flexibility, organizational skills
Technical skills
• Commercial training, preferably in retail trade
• Ease in customer contact
• Excellent office skills (Office suite)
• Ease in administrative tasks
• Structured, organizational and coordination skills
Language skills
• Perfect command of French. Very good essential knowledge of German (C1) or Swiss German.
- A varied activity awaits you, allowing room for personal initiative, combining autonomy and team spirit, in a dynamic environment with human values.
- Flexible hours
- Cafeteria with free drinks available
- Benefits and discounts for fenaco group staff
- Between 5 and 7 weeks of vacation depending on age
Wholesaler in the food retail sector for over 40 years, we are now a dynamic SME with more than 50 people. We offer our services throughout Switzerland.
CADAR is part of fenaco, a cooperative company active in the fields of Agro, Food Industry, Retail Trade and Energy.
We are looking for a person to complete the customer service team at our Fleurier site.
For more information, please contact Eline Droux, at +41 58 433 58 23.
