Join SERAFE AG, the Swiss collection agency for radio and TV fees. Be part of a supportive team with ample growth opportunities.
Tasks
- Handle inquiries from municipalities and residents via phone and email.
- Ensure efficient, written consultation for high customer satisfaction.
- Assist the B2C team with general customer queries and complex requests.
Skills
- Completed vocational training or equivalent, with customer service experience.
- Fluent in German and French, with excellent communication skills.
- Strong organizational skills and ability to manage high-pressure situations.
