Medical Secretary at the Dermatology and Venereology Department

About the job

Administration

Medical Secretary at the Dermatology and Venereology Department

The Dermatology and Venereology Department of the CHUV is recruiting a medical secretary at 80%, on a permanent contract, for a start date of May 1, 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

Attached to the Department of Medicine, the Dermatology and Venereology Department is a reference center for the management of skin, nail, and hair diseases. It offers outpatient consultations and surgeries, specialized treatments, laboratory analyses (mycology, histopathology), as well as inpatient care.

The department stands out for a multidisciplinary, patient-centered approach and clinical excellence supported by the latest advances in medical research.

In a context of strong development and reorganization, we are recruiting a medical secretary for desk and back-office activities (50/50 split).

Reporting to the service administrator, you will join the administrative team and actively contribute to the smooth running of the outpatient clinic.

Mission

🔹 Backoffice (in collaboration with two secretaries)

• You ensure the quality, formatting, and sending of medical reports as well as hospital discharge letters
• You manage phone calls and emails with professionalism and kindness
• You handle the sending and follow-up of insurance coverage requests
• You participate in document archiving and ensure proper maintenance of patient files
• You coordinate administrative requests from insurance companies and institutional bodies
• You provide overall administrative support to ensure the smooth operation of the department.

🔹 Outpatient clinic desk

• You provide a professional and welcoming reception for patients
• You organize appointment scheduling
• You prepare files for consultations and ensure their archiving.

Profile

• You hold a diploma as a medical secretary or an equivalent qualification
• You have about 2 years of experience in a medical environment
• You are dynamic, flexible, punctual, and have an excellent sense of service
• You demonstrate responsibility, good prioritization skills, and proactivity
• You have excellent stress resistance and enjoy teamwork
• You master French perfectly and have excellent spelling
• You are proficient with common office tools (Microsoft Office suite)
• Knowledge of CHUV-specific tools is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Nathalie Aucourt, administrator, phone: 021 314 62 90

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.