VAUDOISE ASSURANCES HOLDING SA
Lausanne, VD
Yesterday
Debt Collection Clerk (m/f/d) - 80-100%
- 11 April 2026
- 80 – 100%
- Lausanne, VD
Job summary
Vaudoise is a leading Swiss insurance company offering a vibrant work environment. Join us to grow in an inclusive, forward-thinking workplace.
Tasks
- Manage collection cases independently from initiation to resolution.
- Build diverse contacts with agencies, courts, and clients professionally.
- Analyze financial situations and negotiate suitable payment terms.
Skills
- Completed commercial training and experience in debt collection.
- Fluent in German/Swiss German and French, both written and spoken.
- Proficient in MS Office, especially Excel.
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About the job
Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.
For our Legal Department Debt Collection, we are looking for a Debt Collection Clerk (80–100%) at the headquarters in Lausanne.
Your tasks:
- Independent and complete processing of files from the initiation of debt collection, whether for premiums, deductibles, or recourse claims related to claims, in compliance with internal guidelines and careful process management
- Establishing and maintaining diverse written and telephone contacts with Vaudoise agencies, debt collection and bankruptcy offices, courts, as well as customers – always in a cooperative and professional spirit
- Analysis of financial situations as well as granting and negotiating appropriate payment terms
- Monitoring and processing of incoming payments in direct collaboration with debt collection to ensure efficient cash flow management
- Supporting and advising Vaudoise agencies on all questions related to legal disputes through practical recommendations and professional expertise
- Active participation in the continuous improvement of monitoring and debt collection processes through suggestions that contribute to efficiency and quality enhancement
Your profile:
- Completed commercial basic training (EFZ)
- Very good oral and written knowledge of German/Swiss German and French
- Good knowledge of the Federal Debt Collection and Bankruptcy Act as well as several years of experience in this field in Switzerland
- Confident handling of common MS Office applications, especially Excel
You work independently and efficiently, are able to set priorities correctly and meet deadlines. With your structured and careful way of working, you approach your tasks with organizational talent and a sense of responsibility. Curious and versatile, you appreciate the variety of activities. You are committed and responsible and contribute to an open and constructive working atmosphere.
We offer you:
- A healthy working environment in a cooperatively organized company, awarded as a "Great Place to Work"
- Diverse social benefits and flexible working conditions
- Human values that focus on the well-being of employees
- A position in a dynamic and motivated team
We look forward to receiving your complete application documents electronically (CV, cover letter, work certificates, and diplomas).
