Student Assistant – IT Support 30%
Universität Bern
Bern
Key information
- Publication date:17 September 2025
- Workload:30%
- Place of work:Bern
Job summary
Join the Institut für Germanistik at Universität Bern as a student assistant! Gain valuable experience in a supportive, flexible work environment.
Tasks
- Handle standard IT inquiries and support requests effectively.
- Assist with troubleshooting issues on Mac and Windows systems.
- Manage the institute's website and user accounts in the CMS.
Skills
- Must be a registered student at Universität Bern with a keen interest in IT.
- Proficient with computers and a willingness to learn new IT skills.
- Good communication skills in German and/or English are essential.
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Institute of German Studies, University of Bern
Start of employment: January 5, 2026
Duration of employment: Initially limited to one semester, with the possibility of extension
The Institute of German Studies at the University of Bern combines philological basic research with cultural and media studies approaches. Focus areas include literary studies, linguistics, sociolinguistics, digital communication, as well as editorial philology and onomastics.
We are looking for a motivated and tech-savvy student assistant to support the IT department of the Institute of German Studies. The part-time position offers a practical opportunity to gain valuable experience in academic IT support – especially in a Mac-dominated work environment.
Your tasks
In cooperation with the IT manager, you will take on the following activities, among others:
- Receiving and processing standard inquiries, error reports, and support cases
- Assisting with troubleshooting on Mac workstations (occasionally also Windows PCs)
- Helping with delivery, installation, and functional testing of devices (e.g., printers, peripherals)
- Maintaining and managing the institute's website (CMS), user accounts, and role management
- Ordering software and managing licenses
- Learning and configuring network drives (NAS) and Office 365 OneDrive connections
Your profile
- Enrolled student at the University of Bern
- Good computer skills and interest in IT topics
- No prior IT knowledge required – willingness to learn counts!
- "Gamer" experience or technical hobby is a plus
- Good communication skills in German and/or English
We offer
- A flexible and collegial working atmosphere
- Practical training in IT systems and tools of the university
- The chance to acquire valuable IT skills for your professional future
We look forward to receiving your application!
Please send your complete documents by October 17, 2025 at the latest by email to: Andrés Fischer, Email: andres.fischer@unibe.ch
