KARL STORZ Endoskop Produktions GmbH
Schaffhausen
13 hours ago
IT Support Specialist (m/f/d)
- 10 March 2026
- 100%
- Permanent position
- Schaffhausen
Job summary
Join us as an IT Support Specialist in Schaffhausen! Enjoy a hybrid work environment with great benefits.
Tasks
- Provide 1st Level IT support for the internal infrastructure.
- Conduct phone support for IT issues and inquiries.
- Manage incidents and changes in the global ticketing system.
Skills
- At least 3 years of practical IT support experience required.
- Strong problem-solving skills and analytical thinking.
- Good communication skills to explain technical issues.
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About the job
IT Support Specialist (m/f/d)
Field of activity: IT
Location:
Schaffhausen, Schaffhausen, CH, 8200
Work region (field service):
Work flexibility: Hybrid
Job ID: 5219
Your mission
- Provide IT 1st level support: You take over technical support for the internal IT infrastructure and are the first point of contact for IT-related questions
- Provide telephone support: You assist internal and external employees by phone with IT disruptions, inquiries, and problems
- Handle incident and change management: You analyze, classify, and process tickets in the global ticketing system and ensure efficient problem resolution
- Coordinate data center and network activities: You closely coordinate operational tasks in the local data center and network environment with the IT teams at the main site in Tuttlingen
- Provide cross-IT support: You support cross-team IT activities and contribute to a stable, modern IT service environment
Your talents
- At least 3 years of practical experience in IT support roles (e.g., as IT Service Desk Administrator)
- Training as an IT specialist is an advantage
- Strong problem-solving skills and an analytical mindset; communication skills to explain technical problems understandably to non-technicians
- ITIL Foundation (for IT service management) and Microsoft Certified Solutions Associate (MCSA)
- Good German and English skills
Your benefits
- Flexible working hours & mobile work: In many areas, working time and location can be arranged as needed
- 30 vacation days and various special payments
- Training offers: Open in-house seminar program, extensive e-learning offerings, professional training, and much more
- Corporate benefits offers and bicycle leasing
- Subsidy for private pension provision and company health management
- Various childcare options – at the main site in Tuttlingen
- Health, sports, culture, and leisure offers – these vary depending on location
Thomas Hocken | Recruiter Talent Acquisition
Thomas.Hocken@karlstorz.com
5219
