Receptionist in the Septic Surgery Department (12656-AD-202-2025)

Administration

Receptionist in the Septic Surgery Department

The Septic Surgery Department is looking for a receptionist at a 70% activity rate to complete its team from November 1, 2025.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

The Septic Surgery Department is a multidisciplinary service specialized in the treatment and comprehensive management of complex wounds and infected orthopedic prostheses. It includes an inpatient sector and an outpatient sector.

Mission

• You ensure the reception of patients, their relatives, visitors, and collaborators, respecting the CHUV's guiding principles
• You handle the administrative management of outpatients according to the procedures of the Patient Administrative Management Service (GAP)
• You ensure communication between desk staff and other services within the institution
• You support the teams by performing various occasional tasks related to your skills and promote a collaborative work environment
• You adopt a reception and service-oriented attitude at all times and with all your interlocutors
• You replace your colleague for 5 weeks per year at 100%; vacation periods are planned at the beginning of the year.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification
• You have at least 2 years of experience in a reception position
• You have excellent written and spoken French and a good knowledge of the healthcare system
• You are versatile, organized, autonomous, and able to manage several files simultaneously
• You demonstrate good team spirit and excellent interpersonal skills
• You are comfortable with MS Office and ideally with CHUV institutional tools (Axya, Ultragenda, Medex, Soarian, Archimède)

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Susanna d'Anto, head of secretariats, phone: 079 556 85 41

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.