Receptionist (M/F/X)
Fairmont Grand Hôtel Geneva
ibis Lausanne Centre, Lausanne, Switzerland
Key information
- Publication date:24 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:ibis Lausanne Centre, Lausanne, Switzerland
Job summary
Join a hotel within the Accor network, home to 45 brands and 5,500 hotels. Be part of a supportive environment with ample growth opportunities.
Tasks
- Welcome guests, ensuring a memorable experience from arrival to departure.
- Handle check-ins, check-outs, billing, and provide exceptional service.
- Promote hotel amenities and enhance guest stays with personalized services.
Skills
- Experience in service quality is essential; familiarity with Opera software is a plus.
- Fluency in English and German is valuable; other languages are a plus.
- Commitment to diversity and inclusion in our workplace culture.
Is this helpful?
Join a hotel that is part of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. There are many opportunities for development and growth. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Have the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
Receptionist (M/F)
The first impression is always the right one! As a Receptionist, you take care of our guests from their arrival to their departure, ensuring they have a memorable experience.
What the establishment offers you:
In a few words, highlight the benefits and advantages of working in your establishment
Employee card offering discounted rates at Accor
Training plans delivered in our Academies
The opportunity to develop your talents and flourish within your establishment and worldwide
The ability to make a difference through our Ethical & Corporate Social Responsibility activities, such as Planet 21
Your role:
Welcome guests, handle check-in and check-out, establish billing and payment while ensuring exceptional service
Offer a personalized experience for the guest
Promote the establishment's facilities, enhance guests' stay by offering services
Your experience and skills include:
- Essential service quality: similar experience is a plus
- Mastery of Opera software or equivalent
- Proficiency in English and German are valuable assets
Knowledge of other languages is a plus.
Your team and work environment:
In a few words, present the team, the establishment, or the work environment that reflects the team culture
Note: You can include local specifics or legal criteria here, such as work permits.
Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit, and promote diversity of talents.
