1st Level IT Supporter 90-100%
LAVEBA Genossenschaft
St. Gallen
Key information
- Publication date:22 December 2025
- Workload:90 – 100%
- Place of work:St. Gallen
Job summary
LAVEBA Genossenschaft is a service company focused on rural areas. Join us for a dynamic work environment with opportunities for growth.
Tasks
- Support users in resolving their IT issues effectively.
- Manage and prioritize incoming support requests promptly.
- Provide solutions through phone or remote access independently.
Skills
- Completed education in retail or business-related field required.
- Strong interest in IT and willingness to learn more.
- Fluent in Swiss German; English skills are a plus.
Is this helpful?
The LAVEBA cooperative is a trading and service company for rural areas, strongly rooted in Eastern Switzerland. Our goal is to be successful together and to explore new paths with our partners to meet the needs of our customers.
For our team in the Central Services unit, IT department, we are looking for a committed individual as
1st Level IT Supporter
The following tasks are part of your responsibilities:
- Supporting users in solving IT problems
- Receiving, prioritizing, and processing support requests
- Independent problem solving via phone or remote access
- Active problem resolution at the internal customers' workplace
- Ensuring ongoing information exchange internally and with the customer
- Close collaboration with the heads of business areas and DLE
- Providing input for the further development of LAVEBA
- Performing on-call duty after the training period (max. 1 week per month)
Your profile:
- Completed training in retail or commercial field
- Affinity and strong interest in IT
- Willingness to further educate yourself in IT
- Service- and solution-oriented thinking and acting
- Precise, efficient, and independent working style with quick comprehension
- Swiss German language skills mandatory and English skills advantageous
- Driver's license mandatory
What to expect:
- The opportunity to provide support as well as implement new and innovative services
- A varied task
- Working in a professional and dynamic team
- A future-oriented company that sets groundbreaking goals with its partners
- Attractive employment conditions
- Support for professional development
We do not accept support from personnel service providers for this position.
For questions, please contact:
Ivan Schneider, Team Leader IT Support, ivan.schneider@laveba.ch
Do you feel addressed? Then we look forward to your application.
LAVEBA Cooperative, HR Department, Vadianstrasse 29, P.O. Box, 9001 St. Gallen, Tel.: 058 400 66 25, hr@laveba.ch
Contact
Head of HR Department
LAVEBA Cooperative
Phone:+41 58 400 66 24
