Gontenschwil
11 hours ago
ICT Supporter (m/f/d), 80-100%
- Publication date:27 September 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Gontenschwil
Job summary
Join the Klinik Im Hasel AG, a leading psychiatric clinic. Be part of a supportive team with great benefits.
Tasks
- Provide 1st and 2nd-level IT support to users remotely and onsite.
- Manage Igel Thin Clients and maintain workplace infrastructures.
- Analyze and resolve technical issues independently.
Skills
- Must have IT experience or related education, with knowledge of Microsoft 365.
- Strong customer service skills and a friendly demeanor.
- Ability to work independently and in a team, with a focus on quality.
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About the job
The Klinik Im Hasel AG is a psychiatric-psychotherapeutic specialist clinic with a cantonal service mandate for the treatment of addiction and trauma-related disorders.
ICT is responsible for the IT infrastructure, support, and operation of all institutions of the Von Effinger Foundation. In doing so, we rely on modern Microsoft Cloud technologies in collaboration with our IT partner.
ICT Supporter (m/f/d), 80-100%
To strengthen our ICT team, we are looking for a committed and service-oriented individual at our Gontenschwil location starting February 1, 2026, or by arrangement.
Your tasks:
- 1st and 2nd level support for our users within the entire Von Effinger Foundation (on-site and remote)
- Support and operation of Igel Thin Clients
- Installation and maintenance of workplace infrastructures (PC, laptop, printer)
- Independent analysis and resolution of technical faults
- User administration (entries and exits, changes)
- Coordination and collaboration with external ICT service providers
- Creation and updating of user manuals and documentation
- Support of users in all IT-related questions and concerns
- Training and support of our employees in handling IT systems
Your profile:
- Basic training as an IT specialist EFZ or career changer with professional experience in IT support
- Good knowledge of Microsoft 365 and Azure Services (Entra ID, Exchange, Active Directory, Windows Server)
- Experience with Microsoft AVD (Azure Virtual Desktop)
- Enjoyment of customer contact as well as a friendly and helpful personality
- Independent, precise, and structured way of working
- High service awareness and ability to work in a team
- Driver's license category B
- Willingness to occasionally travel to our locations
- We expect an attitude characterized by appreciation and respect in dealing with our patients.
Our offer:
- Varied and challenging tasks in a dynamic environment
- Committed and collegial team
- Internal and external training opportunities
- Attractive employee benefits
- 5 weeks of vacation (6 weeks from the age of 60)
- Well-developed corporate health management
More information about the advantages of Klinik Im Hasel AG as an employer can be found here.
Have we sparked your interest? We look forward to your application.
If you have any questions, our HR team is happy to assist you by phone at Tel. 062 738 60 28.
We would like to fill this vacancy without the support of personnel service providers.
