Commis, In Room Dining Server / Pureaty Café Fixed-Term Contract - (M/F/X) - Spring 2026

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide range of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to vibe to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

At Fairmont Le Montreux Palace, our guests discover unique flavors and enjoy exceptional service at every meal.

As a Commis or In Room Dining / Pureaty Café Server, you will contribute to creating privileged moments of relaxation, whether in the comfort of the rooms or at the Pureaty Café by the pool.

Your role will be to provide discreet and attentive service, ensuring that every meal is a unique and special experience.

Your team spirit and attention to detail will allow you to exceed our guests' expectations and ensure personalized service, whether they enjoy breakfast in their room, lunch or dinner, or a moment of relaxation by the water.

If you share our values of excellence, pleasure, and personalization, and want to be part of a passionate team, join us and let's transform every moment into a special memory together!

Summary of Responsibilities:

General Duties:

• Consistently provide professional, friendly, and engaging service
• Know the concept and offerings of the department (In Room Dining, amenities, and Pureaty Café)
• Be well acquainted with the menu offerings, their garnishes, content, preparation methods, and master sales techniques
• Inform customers as needed, do what is necessary to find information for clients
• Check the order before serving it to the client and ensure the service is as fast as possible
• Serve orders to clients in their rooms discreetly while providing perfect service
• Be responsible for customer satisfaction and well-being
• Ensure good communication between the IRD-Pureaty Café service and the kitchen
• Be flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Participate efficiently in cleaning tasks assigned
• Participate in an evaluation interview with your supervisor once a year or as needed
• Learn LQA technical and emotional standards and apply them
• Perfect your technical and theoretical knowledge to ensure perfect service for demanding clients
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling, and remain calm at all times
• Respect ergonomic work standards, health & safety rules, hygiene, and sanitary prescriptions
• Respect the policies, procedures, and service standards of the department and company

Specific Duties for Commis

Reporting to the Room Dining / Pureaty Café Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Be responsible for the proper execution of setups and preparation of your area in collaboration with your supervisor
• Assist servers in all their functions and lighten some of their work tasks
• Regularly restock consoles with cutlery, glasses, clean napkins, and various condiments that are part of the setup
• Take customer orders at the table (Pureaty Café) or by phone (IRD)
• Set up the Pureaty Café dining room and the In Room Dining office
• Ensure service at Pureaty Café in collaboration with the server
• Set tables according to establishment standards
• Serve dishes and drinks at the table at Pureaty Café according to standards
• Participate in smooth service flow and inform the server of received information

Specific Duties for Server:

Reporting to the In-Room Dining – Pureaty Café Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Take customer orders by phone
• Implement all necessary actions to provide high-quality service, serve clients according to their expectations, and ensure their satisfaction
• Perform dynamic and quality service to satisfy clients
• Know how to use Silverware and check the bill before presenting it to clients
• Be responsible for the cleanliness and storage of floor carts
• Perform opening and closing tasks
• Handle the cash register and Silverware closing
• Master the Silverware tool and use it appropriately
• Actively participate in inventories in your department
• Communicate any potential problems to your supervisor
• Participate in an evaluation interview with your supervisor once a year or as needed
• Be responsible for the proper execution of assigned service tasks

Commis Qualifications:

• 6 months of experience in catering
• Experience in 4* and 5* hotels is an asset
• Good verbal knowledge of French and English
• Knowledge of a third language is an asset
• Recognized service diploma is an asset
• Ability to work efficiently under pressure in a fast-paced environment
• Good presentation, neat and conscientious
• Ability to work alone and in a team
• Flexibility in working hours

Server Qualifications:

• 4 years or more of experience in the service field, including apprenticeship or other training
• Experience in 4* or 5* hospitality is an asset
• Verbal mastery of French and English
• Knowledge of a third language is an asset
• Previous experience with a point of sale system (POS system)
• Knowledge of the Silverware tool is an asset
• Ability to work efficiently under pressure in a fast-paced environment
• Good presentation, neat and conscientious
• Ability to work alone and in a team
• Flexibility in working hours

VISA REQUIREMENTS

To work in Switzerland, the candidate must possess a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.