Specialist Credit Cards and LSV
Banque Pictet & Cie SA
Geneva
Key information
- Publication date:04 November 2025
- Workload:100%
- Place of work:Geneva
Job summary
Pictet is seeking a Cards Administration Specialist to join their team. This role offers a dynamic work environment with growth opportunities.
Tasks
- Manage orders, cancellations, and blocks of bank cards efficiently.
- Ensure smooth operation follow-up including activation and limits.
- Respond to queries and maintain databases related to card operations.
Skills
- Banking or economic education with 5 years of relevant experience.
- Proficiency in MS Office and interest in emerging technologies.
- Strong client orientation and ability to manage processes effectively.
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Your team
Operations ensure secure and efficient processing of Pictet's banking transactions and investment funds. Our teams ensure that all activities comply with regulations and manage risks. By developing and maintaining a modern and robust infrastructure, we guarantee reliable and high-quality services for wealth management, asset management, and real estate.
We are looking for a Cards Administration Specialist for the Transaction Services department. Your mission will be to manage the administrative handling of bank cards (issuance, renewal, blocking, transaction monitoring) while ensuring service quality and compliance with internal and regulatory procedures.
Your role
- Manage orders, cancellations, and blocking of bank cards (debit, credit, prepaid).
- Monitor card-related operations (activation, opposition, limit management, etc.).
- Respond to managers' inquiries and maintain contact with card issuers.
- Update databases and relevant platforms (limits, currencies, card numbers, expiration dates, etc.).
- Ensure risk management is controlled at every stage of transaction processing, including when updating procedures.
- Analyze existing processes to identify productivity gains and apply Agile and Lean working methods.
Your profile
- Banking/economics-oriented maturity education or equivalent experience.
- 5 years of experience in banking operations.
- Proficiency in common MS Office computer tools.
- Innovative mindset, curiosity, and passion for process improvement.
- Strong interest and ease in using new technologies and IT tools (Artificial Intelligence, VBA, Python, Power Query, …).
- French/English, fluent written and oral communication.
- Customer-oriented mindset.
- Excellent mastery of process and priority management, precise.
- Residence in Switzerland required.
Note
We will not accept any CVs via agencies
SCC/JLS/CF
Diversity & Inclusion
Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.
