Specialist Digital Projects CRM Systems
Zürcher Kantonalbank und ihre Tochtergesellschaften
Zürich
Key information
- Publication date:10 September 2025
- Workload:100%
- Place of work:Zürich
80% - 100% | Product and Channel Management, Other Functions / Special Tasks | Zurich | Experienced Professionals
In the area of sales platforms and processes, we create innovative tools and digital solutions around customer consulting and support. This helps us achieve the strategic goals of Zürcher Kantonalbank and further develop the interaction with our customers in a targeted manner. With us, you actively shape the future of sales and can make an impact through your expertise in a dynamic and future-oriented environment.
Your tasks
- Responsible specialist position for customer relationship management (CRM) including strategic further development
- Derivation of tangible initiatives and courses of action from sales ambitions and departmental strategies
- Management of projects and subprojects focusing on the development and implementation of digital CRM systems
- Analysis, optimization, and documentation of existing sales processes as well as identification of optimization and development potential
- Close collaboration with internal stakeholders such as sales units, product management, business engineering, IT, and marketing
Your profile
- Completed studies in business administration, business informatics, or financial planning
- At least five years of experience in banking, ideally in the customer consulting/support department and/or project management
- Strong entrepreneurial and strategic thinking, strong conceptual and analytical skills
- Organizational and project management skills, ideally with experience in agile methods
- High affinity for IT systems and digitization as well as interest in innovative technologies
- Communication and expression skills in German, confident appearance, and the ability to work across departments
- High commitment, flexibility, and initiative
Our offer
- An exciting and responsible position in an innovative and future-oriented environment
- The opportunity to actively shape the sales of the future and have a direct influence on the further development of our sales tools
- A highly qualified, motivated, and professional team that supports you in your tasks
- A modern workplace in the heart of the largest economic area in Switzerland
- Attractive employment conditions, development opportunities, and a comprehensive benefits package
Angela Glauser
is happy to assist you.
Phone: 044 292 22 70
is happy to assist you.
Phone: 044 292 22 70
