Customer Service Technician 80-100%
Stettlen
Key information
- Publication date:22 September 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Stettlen
Job summary
Join Gilgen Door Systems AG, the Swiss market leader in door systems. Enjoy a flexible work environment with modern benefits.
Tasks
- Perform maintenance, repair, and renovation of automatic door systems.
- Support service teams across Bern and Berner Oberland regions flexibly.
- Participate in installations and on-call duties during emergencies.
Skills
- Completed vocational training in a technical field; service-oriented.
- Strong problem-solving skills and eagerness to learn.
- Excellent German language skills and a valid driver's license.
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Become part of our team as
Customer Service Technician 80-100%
Canton Bern / Bernese Oberland
📍 Area of operation: Canton Bern / Bernese Oberland
🧭 Flexible readiness to support our service teams across locations
Are you looking for an independent and varied activity with intensive customer contact?
Then you are exactly right with us. In this exciting position, you will not only expand your technical skills but also have the opportunity to develop into a chief technician. Our internal Gilgen Academy offers you a solid introduction to our products as well as continuous training and further education.
- As a customer service technician, you carry out maintenance, repair, and renovation work on automatic door and gate systems
- You support our service team in the Bern and Bernese Oberland regions within the framework of flexible deployment planning
- In case of personnel shortages, you assist with installation assignments
- In addition, you take on the on-call service and demonstrate that you remain calm even in stressful moments
- You have completed a vocational training (e.g., automation, electrical, mechanical, vehicle, agricultural machinery, or industrial mechanics), are enthusiastic about technical contexts, and are ready to learn new things
- Service work is your thing – or you are curious to discover this exciting world
- You have a category B driving license and live in the Bern deployment region
- You bring very good German language skills
- An independent, reliable, and conscientious working style, as well as a high flexibility and willingness to work in different regions, are no problem for you
For further information, please contact Aline Moser, HR Business Partner, +41 31 734 41 11 and David Streit, Team Leader Customer Service Bern South, +41 31 985 36 19