Commercial Vehicle Customer Service (m/f/d) 80-100%

Gebr. Knecht AG is a traditional family business with over 100 years of experience and part of the Knecht Group. At our four locations in Switzerland, we employ over 60 motivated staff in the areas of commercial vehicles, construction machinery, bodywork, paint shop, and signage. Our customers have trusted our quality, reliability, and personal service for decades.

As an official MAN and Mercedes-Benz service center, we represent two leading brands and ensure with our comprehensive service that commercial vehicles, construction machinery, and cranes are always in top condition.

To strengthen our customer service team at the Windisch location, we are looking for a committed, dynamic, and technically skilled individual to start immediately or by arrangement.

• Competent consultation and support of our customers on-site, by phone, and by email – focusing on individual solutions and sustainable customer satisfaction
• Organization, acceptance, and coordination of customer orders, including efficient deployment and workshop planning
• Preparation of meaningful offers as well as advice on suitable service and repair solutions
• Comprehensive order processing from recording to invoicing – reliable, precise, and on time
• Assumption of administrative and organizational tasks in the after-sales area to ensure smooth processes

• Completed technical basic training in the automotive sector with commercial further education or commercial training with solid experience in vehicle technology
• Professional experience in customer service / after sales, ideally in the commercial vehicle or construction machinery industry
• Confident handling of common MS Office programs and willingness to familiarize yourself with new systems
• Strong independence, reliability, and sense of responsibility
• Team-oriented personality with a high degree of flexibility and service orientation

• A pleasant working atmosphere in a future-oriented family business with clear structures and modern technology
• A varied and responsible activity in the customer service area
• A committed team with a family culture, short decision-making paths, and mutual support
• 5 weeks of vacation as well as the possibility of a 4-day workweek
• Targeted further training in the commercial or technical field, e.g., customer service advisor school, commercial diploma or equivalent
• Career opportunities within the Knecht Group (e.g., at Thomann, Eurobus, or Welti-Furrer)
• An attractive overall package with market-appropriate salary, very good public transport connections, and exclusive employee discounts within the Knecht Group

Have we sparked your interest? Then we should get to know each other!

If you have any questions, Mr. Clemen (Customer Service Manager) or Mr. Laube (Operations Manager) are happy to assist you at 056 461 65 65.

Just send us your resume and work certificates – a cover letter is not necessary. It is more important for us to get to know you personally: what strengths you bring, what is important to you in your work, and how you enrich our team with your skills.

We look forward to you becoming part of our team soon!